O'Ceanna Beindorf
Holland
Summary
Dedicated service champion with strong customer service skills. Proven ability to enhance guest satisfaction through effective problem-solving and team collaboration.
Overview
2
2
years of professional experience
Work History
Service Champion
TacoBell
Holland
07.2025 - Current
- Provided excellent customer service and addressed guest inquiries efficiently.
- Maintained cleanliness and organization in dining and kitchen areas.
- Assisted team members during peak hours to ensure smooth operations.
- Operated cash register and processed customer transactions accurately.
- Engaged with customers to create a welcoming and friendly atmosphere.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Resolved customer complaints promptly and professionally while taking appropriate corrective action when necessary.
- Assisted with training new employees on operational processes and customer service standards.
Team Member
Culvers
Grand Haven
12.2024 - 10.2025
- Provided excellent customer service to enhance guest satisfaction and loyalty.
- Collaborated with team members to maintain a clean and organized work area.
- Assisted in training new staff on restaurant procedures and safety protocols.
- Processed customer orders accurately and efficiently at the counter.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Rotated through series of different stations based on team needs.
Team Member
Culvers
Otsego
03.2024 - 06.2025
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to achieve project milestones within set deadlines.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Plymouth HighSchool
Plymouth, IN05-2022
Skills
- Customer service
- Cash handling
- Inventory management
- Staff training
- Food safety
- Team collaboration
- Taking orders
- Cleaning and sanitizing
- Customer focus
References
References available upon request.
Timeline
Service Champion
TacoBell
07.2025 - Current
Team Member
Culvers
12.2024 - 10.2025
Team Member
Culvers
03.2024 - 06.2025
High School Diploma -
Plymouth HighSchool
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