Oceanna White
Fallon,NV
Summary
Detail-orieneted inudstry worker with broad background in retail sales and customer service. Possess strong communication skills, adept at problem-solving and maintaining professional relationships with clients. Made significant contributions to fostering positive customer experiences while boosting sales.
Overview
8
8
years of professional experience
Work History
Bartender
Big Horn Saloon
Fallon, NV
09.2024 - Current
- Balanced daily registers and generated sales reports for management.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Completed regular bar inventories and daily requisition sheets.
- Performed opening and closing duties including restocking supplies.
Bartender
The Alley Bar
03.2023 - 01.2024
- Collected and organized daily till totals and tips.
- Balanced daily registers and generated sales reports for management.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Bartender
The Slippery
11.2021 - 03.2023
- Trained new hires to prepare drinks properly and keep bar area clean and organized
- Monitored patrons for signs of over-intoxication, and worked with security staff to reduce violent or untoward behavior
- Serve various food and beverage orders to customers
- Open, calculate, and close bar tabs as needed
Sales Associate
Big R West
09.2021 - 02.2022
- Handled returns and exchanges according to company policies.
- Computed purchases and received and processed cash or credit payment.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Cleaned shelves, counters and tables to maintain organized store.
Welder
Sintel Inc.
03.2021 - 04.2021
- Perform welding activities on ferrous materials, non-ferrous materials, and alloys, including fabricating, cutting, and melting in alignment with specifications and requirements
- Analyze blueprints, diagrams, and sketches to ensure exact measurements during welding
- Utilize pneumatic, electric, and hand tools in compliance with OSHA safety regulations
Customer representative
Speedway LLC
01.2020 - 03.2021
- Verified age identification for customers purchasing alcohol or tobacco products.
- Managed cash register and processed customer transactions with high accuracy.
- Maintained cleanliness of store, including restrooms, shelves, floors, and counters.
- Received shipments of goods from vendors and checked them against invoices for accuracy.
Customer Service
Big R West
10.2018 - 03.2019
- Organized new merchandise in an appealing display with clear signage to encourage customer sales and move overstocked items
- Restocked shelves, prepared for sales, and organized sales floor
- Collected customer information and analyzed customer needs to recommend potential products or services
- Created attractive merchandise displays to entice customers to make purchases
- Inspected fuel pumps and fuel tanks for proper operations and safety
Salesman and customer service rep.
Cabelas
06.2017 - 01.2018
- Served more than 80 customers daily, provided assistance in locating products, and finalized sales transactions
- Use skills in upselling to regularly exceed sales targets
- Maintained high customer service standards in high-volume, fast-paced environments
- Build rapport with customers to recommend new items and encourage customers to make regular visits and purchases
- Responded to customer requests for products, services, and company information
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Updated account information to maintain customer records
- Ran registers and handled cash and card payments when needed
Education
Welding Certification - Welding
Muskegon Area Career Tech Center
Muskegon, MI03.2021
High School Diploma -
Tigard High School
Tigard, OR07.2016
Skills
- Cash handling
- Conflict resolution
- Sales reporting
- Time management
- Effective communication
- Hospitality and accommodation
- Outstanding customer service
- Service-oriented mindset
Languages
ASL
Limited
References
References available upon request.
Timeline
Bartender
Big Horn Saloon
09.2024 - Current
Bartender
The Alley Bar
03.2023 - 01.2024
Bartender
The Slippery
11.2021 - 03.2023
Sales Associate
Big R West
09.2021 - 02.2022
Welder
Sintel Inc.
03.2021 - 04.2021
Customer representative
Speedway LLC
01.2020 - 03.2021
Customer Service
Big R West
10.2018 - 03.2019
Salesman and customer service rep.
Cabelas
06.2017 - 01.2018
Welding Certification - Welding
Muskegon Area Career Tech Center
High School Diploma -
Tigard High School
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