Octavia Harris
Charlotte,NC
Summary
Reliable, trustworthy House sitter with a open heart to spread love where ever I go. I am dedicated to making sure clients needs are met. Experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wellness Consultant
Blue Flowers CBD
04.2020 - Current
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Contributed to team success by sharing product knowledge and expertise with fellow wellness consultant during training sessions.
House and Pet Sitter
Kimberly Steward
01.2020 - 04.2020
- Improved client satisfaction by providing attentive and personalized house and pet sitting services.
- Ensured the safety and security of clients'' homes by conducting thorough checks and implementing preventative measures.
- Increased client retention through excellent communication, timely updates, and superior care for pets and properties.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Resolved emergencies promptly by following established protocols or contacting appropriate professionals when necessary.
- Enhanced the comfort of pets during their owner''s absence by adapting to each animal''s routine and preferences.
- Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
Housekeeper
Sunflower Cleaning
01.2020 - 03.2020
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Enhanced customer satisfaction by providing personalized services based on individual client preferences.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
- Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
Laboratory Technician
IDEXX
04.2018 - 01.2020
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Assisted in the development of new laboratory methods, leading to increased testing capabilities.
- Collaborated with cross-functional teams to support research projects and meet project deadlines.
- Increased sample throughput by optimizing workflow and efficient use of resources.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Education
Bachelor of Science - Animal Science
North Carolina A & T State University
Greensboro, NC12.2016
Skills
- Goal Setting
- Data Analysis
- Decision Making
- Adaptability
- Critical Thinking
- Customer Service
- Cleaning Techniques
- Health and Safety Compliance
- Problem-Solving
- Phone and Email Communication
Certification
- Kundalini yoga Training - December 2022
- CPR Certificate- June 2022
Timeline
Wellness Consultant
Blue Flowers CBD
04.2020 - Current
House and Pet Sitter
Kimberly Steward
01.2020 - 04.2020
Housekeeper
Sunflower Cleaning
01.2020 - 03.2020
Laboratory Technician
IDEXX
04.2018 - 01.2020
Bachelor of Science - Animal Science
North Carolina A & T State University
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