Octavia Howell
New York,NY
Summary
Proven track record at Amazon, enhancing customer satisfaction through innovative problem-solving and superior service. Expert in streamlining inventory processes and fostering stakeholder relationships. Skilled in both customer service (soft skill) and computer proficiency (hard skill), demonstrating exceptional time management and attention to detail without exceeding a numerical percentage.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Amazon
06.2021 - 06.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Beach Channel High
Queens, NY06.2005
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
Certification
Security guard
Timeline
Associate
Amazon
06.2021 - 06.2024
Beach Channel High
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