Odalis Delgado Robles
Charlotte,NC
Overview
1
1
year of professional experience
Work History
Medical Assistant
Indepdance Medical & Rehab
Charlotte , NC
06.2024 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Completed paperwork related to billing procedures accurately according to established protocols.
- Answered patient questions regarding their care plan or billing inquiries.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
Sales Associate
Pandora
Charlotte, NC
03.2023 - Current
- Operated POS system to process payments and returns efficiently.
- Actively participated in store promotional activities such as window displays or special events.
- Performed daily cleaning duties of store area to maintain a clean and organized work space.
- Engaged in suggestive selling techniques to increase sales volume.
- Resolved customer complaints in a professional manner.
- Upsold additional services or products to increase revenue opportunities.
- Greeted customers and provided excellent customer service.
Education
Phlebotomy
Central Piedmont Community College
Charlotte, NC04-2024
Skills
- HIPAA Compliance
- Patient Scheduling
- Payment Collection
- Fluent in Spanish
- Exceptional customer service
- Multitasking
- Sales expertise
- Problem-solving abilities
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Indepdance Medical & Rehab
06.2024 - Current
Sales Associate
Pandora
03.2023 - Current
Phlebotomy
Central Piedmont Community College