Odalis Duran
Florence,AL
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced customer environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
5
5
years of professional experience
Work History
Secretary
Duran Brothers Landscaping
Huntsville, AL
03.2024 - Current
- Managed multiple calendars and contacts using computer software.
- Maintained organized filing system of paper and electronic documents.
- Created and updated spreadsheets to track and report data.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
Server
Longhorn Steakhouse
Huntsville, AL
04.2021 - 08.2024
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
Barista
Turbo Coffee
Florence, AL
09.2022 - 04.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Collected payments and provided accurate change.
Cashier
Chick-fil-A
Huntsville, AL
01.2020 - 04.2021
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
Bachelor of Science - Criminal Justice
University of North Alabama
Florence, AL05-2026
High School Diploma -
Virgil I Grissom High School
Huntsville, AL05-2022
Skills
- Customer Service
- Appointment Scheduling
- Calendar Management
- File systems management
- Organization
- Mail distribution
- Office staff leadership
- Verbal and written communication
- Bilingual English and Spanish
Accomplishments
- University of North Alabama LaGrange Society
Languages
English
Professional
Spanish
Limited
Timeline
Secretary
Duran Brothers Landscaping
03.2024 - Current
Barista
Turbo Coffee
09.2022 - 04.2023
Server
Longhorn Steakhouse
04.2021 - 08.2024
Cashier
Chick-fil-A
01.2020 - 04.2021
Bachelor of Science - Criminal Justice
University of North Alabama
High School Diploma -
Virgil I Grissom High School
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