Odalis Reyes
Frederick,MD
Summary
Strong leader and problem-solver dedicated to streamlining operations, decreasing costs, and promoting organizational efficiency. Independent decision-making skills and sound judgment positively impact company success. Consistently met company goals through consistent and organized practices. Skilled in working under pressure, adapting to new situations and challenges, always striving to enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
CAVA
06.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Assistant Manager
KFC Taco Bell
08.2021 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Cake Decorator
Baskin Robins
06.2020 - 08.2021
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
Shift Supervisor
KFC Taco Bell
05.2020 - 08.2021
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Team Member
KFC Taco Bell
07.2019 - 05.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Governor Thomas Johnson High School
Frederick MD05.2020
Skills
- Staff Training
- Labor Cost Controls
- Staff Development
- Food Safety
- Communication
- Attention to detail
- Cleanliness
- Problem Solving
Certification
ServSafe
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Lead
CAVA
06.2024 - Current
Assistant Manager
KFC Taco Bell
08.2021 - 06.2024
Cake Decorator
Baskin Robins
06.2020 - 08.2021
Shift Supervisor
KFC Taco Bell
05.2020 - 08.2021
Team Member
KFC Taco Bell
07.2019 - 05.2020
High School Diploma -
Governor Thomas Johnson High School
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