Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Odalis Reyes

Frederick,MD

Summary

Strong leader and problem-solver dedicated to streamlining operations, decreasing costs, and promoting organizational efficiency. Independent decision-making skills and sound judgment positively impact company success. Consistently met company goals through consistent and organized practices. Skilled in working under pressure, adapting to new situations and challenges, always striving to enhance the organizational brand.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Lead

CAVA
06.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Assistant Manager

KFC Taco Bell
08.2021 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Cake Decorator

Baskin Robins
06.2020 - 08.2021
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
  • Organized supplies to ensure efficient workflow during cake decorating process.
  • Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.

Shift Supervisor

KFC Taco Bell
05.2020 - 08.2021
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Team Member

KFC Taco Bell
07.2019 - 05.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

High School Diploma -

Governor Thomas Johnson High School
Frederick MD
05.2020

Skills

  • Staff Training
  • Labor Cost Controls
  • Staff Development
  • Food Safety
  • Communication
  • Attention to detail
  • Cleanliness
  • Problem Solving

Certification

ServSafe

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Lead

CAVA
06.2024 - Current

Assistant Manager

KFC Taco Bell
08.2021 - 06.2024

Cake Decorator

Baskin Robins
06.2020 - 08.2021

Shift Supervisor

KFC Taco Bell
05.2020 - 08.2021

Team Member

KFC Taco Bell
07.2019 - 05.2020

High School Diploma -

Governor Thomas Johnson High School
Odalis Reyes