Odalis Rivera
Chelsea,Massachusetts
Summary
Experienced hospitality professional skilled in bakery production, breakfast preparation, and cash handling. Ensures smooth daily operations through efficient POS transactions and customer support in fast-paced environments. Upholds quality and safety standards while maintaining clean, organized service areas. Committed to delivering exceptional customer experiences.
Overview
9
9
years of professional experience
Work History
Cashier
Bellas Fruit Market
Boston , MA
05.2026 - Current
- Greeted customers and provided information on produce prices and stored products to enhance the shopping experience.
- Helped customers locate specific products, answered questions, and provided product guidance.
- Processed receipts, refunds, credits, and change for customers.
- Bagged groceries and ensured delicate fruit and vegetable orders were packaged securely to prevent damage.
- Restocked checkout supplies and strategically arranged impulse items near registers to encourage additional purchases.
- Maintained cleanliness of work area by organizing supplies and removing clutter. and cash drawer organized.
Cashier
La Oaxaquena
Revere, Massachusetts
01.2025 - 08.2026
- Managed cash, card, and mobile transactions with accuracy and care.
- Operated a cash register and POS system to accurately process payments by cash, check, and credit card, ensuring transaction security.
- Issued receipts and efficiently resolved register errors during checkout to maintain smooth operations.
- Prepared takeout orders and verified customer purchases before handoff.
- Welcomed guests and provided knowledgeable support on menu items and store products to enhance customer experience.
Money Transfer Agent
Western Union
Somerville, Massachusetts
03.2025 - 12.2025
- Processed Western Union money transfers and payout requests with precision, ensuring accuracy in every transaction.
- Verified customer identification and conducted compliance reviews for each transaction to uphold regulatory standards.
- Explained transfer fees, exchange rates, and payment options to customers.
- Provided guidance on foreign exchange rates and fees tied to international transfers.
- Supported customers with remittances, bill payments, and service questions.
- Handled cash securely and protected confidential customer information.
- Addressed customer complaints and inquiries swiftly and professionally, enhancing overall customer satisfaction.
Bakery production team member
Tatte Bakery & Cafe
South Boston, MA
01.2024 - 10.2024
- Collaborated with team members to consistently meet daily production targets, and enhance overall team productivity.
- Managed inventory and supplies to support seamless production flow and minimize disruptions.
- Preparation of orders for delivery.
- Maintained cleanliness and organization in kitchen and production areas to ensure safe and efficient operations.
- Compliance with health and safety regulations.
- Provided assistance to customers to enhance their shopping experience.
Breakfast Attendant
Holiday Inn Express
Saugus, MA
07.2022 - 12.2023
- Prepared and presented breakfast buffet, ensuring an appealing food display.
- Maintained cleanliness and organization in the breakfast area.
- Provided customer service and answered guest requests.
- Set up buffet and replenished items throughout service.
- Restocked food and beverage supplies to maintain uninterrupted service.
- Inspected food items for quality and freshness before serving and presentation.
- Handled special orders for dietary needs and allergies.
- Shared information about breakfast options.
- Conducted inventory checks and ordered supplies to ensure availability.
Salad Station Chef
224 Boston Street Restaurant
Dorchester, MA
01.2020 - 11.2021
- Supervised and coordinated salad team to ensure efficient operations.
- Ensure the quality and consistency of the dishes.
- Preparation and presentation of salads and cold dishes.
- Maintained cleanliness and organization at salad station to uphold food safety standards.
- Displayed salads attractively to enhance customer experience in the dining area.
- Collaboration with the kitchen team to create special dishes.
- Inventory control and supply orders.
- Supervise the storage and handling of food.
Processing of Squid and Seafood
Calamari Fisheries
South Boston, MA
03.2018 - 12.2019
- Prepared squid for display and sale to improve product presentation.
- Cleaned and trimmed squid for safe sale or consumption.
- Washed and dried squid to maintain cleanliness and product quality.
- Kept work area clean and organized to support smooth operations.
Education
High school diploma -
Chelsea High School
Chelsea, MA06-2023
Skills
- POS operation
- Cash handling
- Payment processing
- Transaction Accuracy
- Register balancing
- Customer service
- Customer assistance
- Order taking
- Inventory control
- Food Safety
- Food Service
- Packaging
- Kitchen Experience
- Basic mathematics
- Problem solving
- Team collaboration
- Customer assistance
Languages
Spanish - Fluent, English - Fluent, Portuguese - Intermediate
Timeline
Cashier
Bellas Fruit Market
05.2026 - Current
Money Transfer Agent
Western Union
03.2025 - 12.2025
Cashier
La Oaxaquena
01.2025 - 08.2026
Bakery production team member
Tatte Bakery & Cafe
01.2024 - 10.2024
Breakfast Attendant
Holiday Inn Express
07.2022 - 12.2023
Salad Station Chef
224 Boston Street Restaurant
01.2020 - 11.2021
Processing of Squid and Seafood
Calamari Fisheries
03.2018 - 12.2019
High school diploma -
Chelsea High School