Odalis Soriano
Chester,VA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive progress to drive company success. Focused on exceeding every task to the best of my knowledge.
Overview
7
7
years of professional experience
Work History
CAP 2 Stocker
Walmart
North Chesterfield , VA
10.2021 - Current
- Organized backroom stock areas, ensuring all items were properly labeled and placed in designated locations.
- Operated hand-held scanners to record location of merchandise in the store.
- Restocked shelves as needed throughout the day to ensure proper quantities for customers.
- Inspected products for damages or defects before stocking them on shelves.
- Answered customer inquiries regarding availability and pricing of products.
- Unloaded trucks containing shipments of new merchandise into backroom storage areas.
- Transported merchandise from receiving area to sales floor using pallet jacks or carts.
- Built end caps and displays to promote featured products.
- Utilized ladders or step stools to reach upper shelves when stocking items.
- Adhered strictly to safety rules while operating powered equipment such as forklifts or pallet jacks.
- Maintained, cleaned and organized backroom according to company policy.
Manager's Assistant
Ross
North Chesterfield , VA
06.2018 - 08.2021
- Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities.
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Assisted in developing presentations using PowerPoint or similar software programs.
- Coordinated special projects
- Reviewed emails daily to prioritize tasks for the manager's attention.
- Maintained confidential records such as personnel files, contracts and customer accounts.
- Greeted visitors in a professional manner and directed them to appropriate staff members.
- Proofread documents prior to submitting them for approval.
- Monitored inventory levels of office supplies and placed orders as needed.
- Tracked employee vacation time off requests using specialized software programs.
- Assigned tasks to associates to fit skill level and maximize team performance.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Salesperson
Victoria Secret
Chesterfield, VA
05.2018 - 12.2018
- Developed and implemented strategies to meet sales quotas.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Educated customers about products and services offered by the company.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Developed key customer relationships to increase sales.
- Replenished and arranged items to maintain appearance.
Education
High School Diploma -
Lloyd C. Bird High School
Chesterfield, VA06.2018
Skills
- Professional
- Inventory Systems
- Customer Service
- Product Knowledge
- Loading and Unloading
- Retail Merchandising
- Quick Learner
- Adaptive Team Player
- Mentoring and Training
- Marketing
- Staff Development
- Strategic Planning
- Complex Problem-Solving
- Verbal and written communication
- Schedule Preparation
Timeline
CAP 2 Stocker
Walmart
10.2021 - Current
Manager's Assistant
Ross
06.2018 - 08.2021
Salesperson
Victoria Secret
05.2018 - 12.2018
High School Diploma -
Lloyd C. Bird High School