Odalys Armenta
Carol Stream,IL
Summary
Dynamic and detail-oriented professional with a proven track record at St. Regis Group, excelling in order processing and customer service excellence. Demonstrated reliability and accuracy in managing inventory and shipping procedures, ensuring timely deliveries and high customer satisfaction. Adept at multitasking and maintaining meticulous data entry standards.
Overview
2026
2026
years of professional experience
Work History
Cashier
Independent retail store
Geneva, US
08.2023 - Current
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided efficient and courteous service to customers.
- Assisted customers with locating items throughout the store when needed.
- Used POS system to complete purchases for customers.
Order Processor
St. Regis Group
Itasca, IL
05.2021 - 04.2023
- Reviewed customer orders to ensure accuracy of product, quantity and pricing.
- Processed returns according to established procedures while maintaining a high level of accuracy.
- Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
- Coordinated with warehouse personnel regarding shipping schedules for timely delivery.
- Responded promptly to customer complaints concerning product quality or delivery issues.
PICKING PACKER
Chevron
Naperville, US
12.2021 - 03.2022
- Generated labels, packing lists, and other paperwork for shipments
- Picked proper items and quantities according to pick lists
- Used handheld RFID guns to scan product labels and update inventory locations
- Reviewed shipments to verify the correct type and quantity of incoming items
- Loaded materials and products into dedicated package processing equipment.
CUSTOMER SERVICE ASSOCIATE CASHIER
Kohls
Bloomingdale, US
10.2019 - 11.2021
- Counted money in cash drawers and balanced drawer at beginning and end of shift
- Processed cash register transactions, inputted product costs, and gave back change
- Ordered, stocked, and rotated aisles and departments
- Processed checks, debit and credit cards, EBTS, WIC checks, refunds, product coupons, and gift certificates
- Printed receipts and issued credits for returned merchandise
- Collected payment for customer purchases
- Helped trainees process cash and card payments for customer purchases.
LOGISTICS TEAM MEMBER
Channel distribution
Bensenville, US
- Performed regular cycle counts to ensure accurate inventory management.
- Verified accuracy of incoming and outgoing shipments against bills of lading.
- Checked items into computer system, printed labels and directed to storage locations.
- Coordinated with warehouse personnel to ensure timely delivery of goods.
- Maintained communication with suppliers regarding order status and delivery schedules.
Education
HIGH SCHOOL DIPLOMA -
Wheaton North High School
Wheaton, IL01-2020
Skills
- Order processing
- Customer service excellence
- Global logistics
- Shipping procedures
- Warehouse and transportation operations
- Multitasking
- Reliability and punctuality
- Data entry accuracy
References
David Pineda - Senior Project Manager Keith Kuzelka - Safery Manager
Cell: 224-629-2442 Cell: 630-542-8084
Timeline
Cashier
Independent retail store
08.2023 - Current
PICKING PACKER
Chevron
12.2021 - 03.2022
Order Processor
St. Regis Group
05.2021 - 04.2023
CUSTOMER SERVICE ASSOCIATE CASHIER
Kohls
10.2019 - 11.2021
LOGISTICS TEAM MEMBER
Channel distribution
HIGH SCHOOL DIPLOMA -
Wheaton North High School
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