Overview
Work History
Education
Skills
Languages
Timeline
Generic

Odalys Carranza

Detroit,MI

Overview

6
6
years of professional experience

Work History

Medical Assistant

Elite Health Urgent Care
Detroit, MI
06.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Receptionist

Elite Health Urgent Care
Detroit, MI
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Trainer

My Locker
Detroit, MI
12.2019 - 10.2022
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.

Waitress

Los Amigos Don Juan
Livonia, MI
07.2018 - 09.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

High School Deploma -

Cesar Chávez Academy High School
Detroit, MI
06.2019

Skills

  • Customer Service
  • Patient Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Elite Health Urgent Care
06.2023 - Current

Receptionist

Elite Health Urgent Care
06.2023 - Current

Trainer

My Locker
12.2019 - 10.2022

Waitress

Los Amigos Don Juan
07.2018 - 09.2018

High School Deploma -

Cesar Chávez Academy High School
Odalys Carranza