Summary
Overview
Work History
Education
Skills
Timeline
Generic

Odane Tracey

Boynton Beach,FL

Summary

Proactive and goal-oriented professional equipped with an MBA in Human Resource Management and excellent problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Associate Relationship Banker

JPMorgan Chase
04.2024 - Current
  • Maintain a high level of customer satisfaction, with a remarkable 91% rating.
  • Open personal, business, and complex accounts.
  • Serve as an advocate by offering guidance and recommendations for clients navigating complex financial situations.
  • Collaborate closely with licensed bankers, mortgage officers, and business relationship managers to address specialized banking needs.
  • Mentor and support new hires in the onboarding process.


Associate Banker

JPMorgan Chase
10.2020 - 04.2024
  • Performed teller transactions for personal and business accounts.
  • Reconciled cash drawers at the conclusion of each shift.
  • Provided support to licensed bankers by scheduling appointments, issuing referrals, and initiating teller transactions for account openings.

Jewelry Consultant

Zales Jewelers
10.2020 - 02.2024
  • Engaged customers to understand and identify their buying needs.
  • Created lasting relationships while exceeding individuals sales goals.

Education

State of Florida

Masters in Business Administration - Human Resource Management

Wilmington University
New Castle, DE
01.2024

Bachelors in Arts - Health Science

Florida Atlantic University
Boca Raton, Fl
01.2019

Associates in Arts - General Studies

Palm Beach State College
Lake Worth, Fl
01.2016

Skills

  • Relationship building and management
  • Customer Service-oriented
  • Sales expertise
  • Financial planning
  • Community relations
  • Employee motivation
  • Persuasive communication style
  • Teamwork and collaboration
  • Decision-making

Timeline

Associate Relationship Banker

JPMorgan Chase
04.2024 - Current

Associate Banker

JPMorgan Chase
10.2020 - 04.2024

Jewelry Consultant

Zales Jewelers
10.2020 - 02.2024

Masters in Business Administration - Human Resource Management

Wilmington University

Bachelors in Arts - Health Science

Florida Atlantic University

Associates in Arts - General Studies

Palm Beach State College

State of Florida

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