Odania Innocent
Philadelphia,PA
Summary
Interprofessional Education (IPE) Simulation – Palliative Care
Health Sciences Program | (April 2026)
- Collaborated with an interprofessional team to develop a patient-centered care plan for a geriatric case
- Applied the 5Ms framework and practiced empathetic communication during a simulated patient interview
Biology, Anatomy, and Chemistry Laboratories
Saint Joseph’s University (April 2026)
- Performed hands-on laboratory procedures and scientific data collection
- Applied laboratory safety protocols and proper handling of biological and chemical materials
- Conducted experiments involving human anatomy, biology, and chemistry concepts
- Recorded observations, analyzed results, and collaborated with lab partners on assignments
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Employee
Tropical Smoothie Cafe
Philadelphia, PA
03.2022 - Current
- Started as a regular employee, quickly advanced to Lead Crew Member due to excellent customer service, leadership skills, and strong work ethic.
- Supervised and trained a team of 5-10 employees, ensuring high standards of food preparation and customer service.
- Managed daily operations, including inventory control, opening/closing procedures, and ensuring adherence to health and safety regulations.
- Enhanced the customer experience by resolving complaints, suggesting menu items, and maintaining a positive store atmosphere.
- Consistently achieved sales targets and maintained a high level of customer satisfaction.
Cashier Team Lead
Saladworks Cafe
Philadelphia, PA
04.2021 - 01.2022
- Promoted to Lead Cashier and Customer Service after demonstrating excellent customer interaction and team coordination.
- Managed cash register, processed customer orders efficiently, and handled customer inquiries in a professional manner.
- Led a team of 4-6 staff members, providing guidance and support to ensure smooth operations.
- Trained new staff in food safety, customer service, and company procedures.
Education
Bachelor of Science - Health Sciences
Saint Joseph's University
Philadelphia, PA07.2026
Skills
- Interprofessional collaboration
- Patient-centered communication
- Team-based care
- Research ethics
- Laboratory techniques
- Data collection
- Critical thinking
Certification
CITI Program – Human Research: Social Behavioral Research Basic Course
Completed January 2026
- Training in human research ethics, informed consent, and protection of research participants
https://www.citiprogram.org/verify/?wabfe35b9-3741-4f7e-871a-7b54d44c2418-74566034
Timeline
Lead Employee
Tropical Smoothie Cafe
03.2022 - Current
Cashier Team Lead
Saladworks Cafe
04.2021 - 01.2022
Bachelor of Science - Health Sciences
Saint Joseph's University