Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ODETTE NELSON LEE

Spencerport

Summary

Dynamic professional with extensive experience at NYS Office of Mental Health, specializing in crisis intervention and program development. Proven ability to enhance client outcomes through effective behavioral support and meticulous record management. Skilled in community outreach and personal care, dedicated to empowering individuals to achieve their goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Habitation Specialist 1

NYS Finger Lakes DDSO
09.2022 - Current
  • Develop program and plan activity for assigned groups
  • Maintain all necessary records
  • Assure smooth operations of daily program routines
  • Transport individuals to community activities as needed
  • Assisting in personal care during day program
  • Interpret individual needs into the individual program plan

Case manager/Recreational assistant 2

NYS Office of Mental Health Mobile Integrated Team
09.2015 - 09.2022
  • Crisis assessment and Intervention
  • Service planning and benefits enrollment
  • Provide therapeutic and Behavioral support
  • Help clients with skills building such as volunteer services, community outreach and employment

Social Worker Assistant 2

NYS Office of Mental Health Family Care
Brooklyn
06.2019 - 05.2020
  • Made referrals to utilize community resources for resident's needs.
  • Helped individuals address disabilities and put together career plans.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Participated in outreach programs aimed at educating vulnerable populations about available services.
  • Assisted clients in completing necessary paperwork for social services applications and benefits.
  • Conducted home visits to assess client needs and provide follow-up care.

Therapy Trainee

NYS Office of Mental Health Therapy Trainee
07.2014 - 09.2015
  • Provide personal care
  • Feed, groom individuals under supervision
  • Provide a clean and safe environment
  • Teach daily living skills
  • Encourage individuals to participate in educational programs

Third Party Billing Representative

Pharm script LLC
12.2013 - 06.2015
  • Adjudication third party live claims
  • Adjudication Hospice claims
  • Entering hospice information to patients profile and billing accordingly
  • Starting prior authorization with Medicare part D insurance
  • Contacting facilities with customer service issues

Education

Bachelor of Science - Healthcare Management

Colorado Technical University
Colorado Springs, CO
05.2016

Associate of Applied Science - Marketing Management

New York City College of Technology
Brooklyn, NY
01.1999

Skills

  • Program development
  • Crisis intervention
  • Behavioral support
  • Record management
  • Client transportation
  • Community outreach
  • Skills building
  • Personal care
  • Documentation compliance

Certification

  • First Aid and CPR
  • Therapeutic Crisis intervention - TCI

Timeline

Habitation Specialist 1

NYS Finger Lakes DDSO
09.2022 - Current

Social Worker Assistant 2

NYS Office of Mental Health Family Care
06.2019 - 05.2020

Case manager/Recreational assistant 2

NYS Office of Mental Health Mobile Integrated Team
09.2015 - 09.2022

Therapy Trainee

NYS Office of Mental Health Therapy Trainee
07.2014 - 09.2015

Third Party Billing Representative

Pharm script LLC
12.2013 - 06.2015

Bachelor of Science - Healthcare Management

Colorado Technical University

Associate of Applied Science - Marketing Management

New York City College of Technology

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ODETTE NELSON LEE