Summary
Work History
Education
Skills
Timeline
Hi, I’m

Ofelia Pena

Fresno ,Ca

Summary

Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag, and carry purchases. Offers energetic approach to assisting customers and fellow employees. Focused Cashier Assistant focuses on keeping shopping areas and cashier stations neat and organized. Helps resolve customer inquiries and offers understanding of store practices to keep workflows operating smoothly. Highly organized and personable, with strong ability to lead and motivate team in fast-paced retail environment. Possesses comprehensive knowledge of cash handling procedures and customer service excellence, coupled with proficiency in point-of-sale systems. Committed to optimizing operational efficiency and enhancing customer satisfaction.

Work History

Tito's Tacos

Cashier Manager
02 2022 - 07 2023

Job overview

  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Monitored areas for security issues and safety hazards.
  • Led transition to new POS system, minimizing downtime and training staff effectively.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Roosevelt high school

High School Diploma from Basic Education
05.2006

University Overview

Skills

  • Merchandising
  • Active Listening
  • Self-Motivated
  • Teamwork and Collaboration
  • Attention to Detail
  • Decision-Making
  • Flexible and Adaptable
  • Clerical Support
  • Data Entry

Timeline

Cashier Manager
Tito's Tacos
02 2022 - 07 2023
Roosevelt high school
High School Diploma from Basic Education
Ofelia Pena