Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Ross

Las Vegas,Nevada

Summary

Service-focused professional and friendly team player with knack for building productive working relationships. Extensive cash handling experience. Dedicated and hardworking manager able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.

Overview

4
4
years of professional experience

Work History

Cashier Manager

Game Nest
Las Vegas, Nevada
09.2020 - Current
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Built and maintained effective working relationships with peers and upper management.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

SPD Technician

215 Surgery Centre
Las Vegas, NV
09.2020 - 09.2020
  • Monitored and maintained aseptic techniques throughout procedures.
  • Obtained, inspected and distributed sterile and non-sterile surgical equipment and instruments.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Improved patient care, safety and compliance by partnering with nurses.

Cashier Manager

Game Nest
Las Vegas, NV
06.2020 - 09.2020
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Education

High School Diploma -

Saugus
Valencia, CA
06.2011

Skills

  • Point of sale systems
  • Merchandising
  • Consultative sales
  • Employee management
  • Customer outreach
  • Problem resolution
  • Customer service
  • Inventory management
  • Training and development

Timeline

Cashier Manager

Game Nest
09.2020 - Current

SPD Technician

215 Surgery Centre
09.2020 - 09.2020

Cashier Manager

Game Nest
06.2020 - 09.2020

High School Diploma -

Saugus
Shane Ross