Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

Kevin Perez

Tucson,AZ

Summary

Joined the workforce more than 11 years ago with a variety of capacities and experience in retail, banking and investigations. Seek to deliver results in executing the vision to solve agency problems and improve overall performance. Respected for integrity, professionalism, leadership and strong interpersonal/team building skills. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Investigative Supervisor

Arizona Department of Child Safety
10.2020 - Current
  • Currently Supervise 7 investigators, a case aide and an administrative assistant
  • Duties consist of training all assigned workers, supervising field and office staff
  • Providing one on one coaching to staff
  • Delegate tasks to team members and verify that tasks are being completed in a timely manner
  • Verify Supervisor and Specialists Kanbans
  • Inform team of policy changes and changes within the Department
  • Responsible for weekly numbers such as overdue reports, response times and safety decisions
  • Develop and Implement new processes to coordinate with work flow
  • Work closely and collaborate with Program managers, supervisors, workers and other sections
  • Responsible for leading unit huddles, meetings and occasional section huddles
  • Responsible for decisions on child safety investigations per Safe AZ Model and adhering to the supervision handbook
  • Following all staffings needed for an investigation
  • Leading the team and demonstrating strong leadership skills
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.

Investigative Case Manager

Arizona Department of Child Safety
02.2016 - 10.2020
  • Served in the criminal conduct co-locate unit from February of 2016 to May of 2017
  • Duties consisted of investigating child abuse cases ranging from fatalities, sex abuse, severe physical abuse, domestic violence and medical neglect
  • While in the criminal conduct unit, some of the duties consisted of working jointly with local and federal law enforcement agencies and detectives
  • Worked under federal laws, state laws, policies and procedures
  • Work with the Pima County Juvenile courts along with attorneys
  • Responsibilities for court consisted of filing petitions, writing court reports and testifying in court proceedings
  • Tasked with being a senior investigator for the unit
  • Responsible for coaching and mentoring peers (training new staff members)
  • Left as acting supervisor when supervisor is gone and have staffed present danger with peers
  • Help new workers asses child safety, complete risk assessments and with interviewing techniques
  • Mentored junior investigators, fostering professional development and enhancing overall team performance
  • Conducted thorough risk assessments before initiating each investigation to mitigate potential threats or hazards that may arise during fieldwork
  • Enhanced case resolution efficiency by streamlining investigative processes and implementing innovative management strategies.

Teller

BBVA Compass Bank Sales
06.2015 - 02.2016
  • Interacting with customers on a daily basis and providing great customer service
  • Responsible for handling thousands of dollars and providing financial transactions for customers
  • This position required fraud prevention techniques and working under federal bank regulations
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors
  • Improved customer satisfaction by providing efficient and accurate transaction processing.

Internship

Pima County Legal Defenders Office
03.2015 - 05.2015
  • Helped attorneys analyze, research and edit various documents
  • Assisted filing documents, observed criminal proceedings and did administrative work
  • Researched public records and criminal history on individuals to have sufficient information for court.

Education

Master's Degree - International Security Studies

University of Arizona - Tucson, AZ (Completed)
Tucson, AZ
05.2018

Bachelor's Degree - Criminal Justice

University of Arizona - Tucson, AZ (Completed)
Tucson, AZ
05.2015

Associates Degree - Liberal Arts

Pima Community College - Tucson, AZ (Completed)
Tucson, AZ
12.2014

Skills

  • Fluent in both Spanish and English (Speak, write and read Spanish)
  • Excellent with computers, (Microsoft, Excel, PowerPoint, Word, etc)
  • Great with team work building techniques, adaptability, problem solving, critical thinking, time management, handling pressure and collaboration
  • Level one fingerprint clearance card
  • Strategic Planning
  • Investigative Research

Certification

Coursera: IBM Cybersecurity Analyst Professional Certificate, completed on 09/2023. Developed knowledge of cybersecurity analyst tools including data protection; endpoint protection; SIEM; and systems and network fundamentals; acquired knowledge around key compliance and threat intelligence topics important in today's cybersecurity landscape; gained skills for incident responses and forensics.

Training

Have obtained more than 360 hours in training. The trainings have consisted of Supervisor/ Leadership trainings. Specialist CORE Training, Advanced Forensic Investigation Training (Forensic interviewing techniques, Basic Investigation of Sexual Abuse, Basic Investigation of Physical Abuse, Multidisciplinary Children's Justice Approach Training, The Adolescent Sex Offender, Child Abuse Investigation, The Reid Technique of Investigative Interviews), Advanced Investigations Academy and Immigration Customs Enforcement training.

Timeline

Investigative Supervisor

Arizona Department of Child Safety
10.2020 - Current

Investigative Case Manager

Arizona Department of Child Safety
02.2016 - 10.2020

Teller

BBVA Compass Bank Sales
06.2015 - 02.2016

Internship

Pima County Legal Defenders Office
03.2015 - 05.2015

Master's Degree - International Security Studies

University of Arizona - Tucson, AZ (Completed)

Bachelor's Degree - Criminal Justice

University of Arizona - Tucson, AZ (Completed)

Associates Degree - Liberal Arts

Pima Community College - Tucson, AZ (Completed)

Coursera: IBM Cybersecurity Analyst Professional Certificate, completed on 09/2023. Developed knowledge of cybersecurity analyst tools including data protection; endpoint protection; SIEM; and systems and network fundamentals; acquired knowledge around key compliance and threat intelligence topics important in today's cybersecurity landscape; gained skills for incident responses and forensics.

Kevin Perez