Vasiliki (Vicky) Marinopoulou
Surprise,AZ
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
14
14
years of professional experience
Work History
Case Aide (Welcome Center)
Arizona Department of Child Safety
07.2024 - Current
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Administrative Assistant
EUROCHEM S.A.
03.2019 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed department budgets and generated financial reports for management review.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Case Manager Specialist
Arizona Department of Child Safety
10.2016 - 01.2018
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Assessed community needs and identified resources for social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Completed regular visitations to check on children, families and home environments.
- Attended proceedings and created court reports.
Case Aide
Arizona Department of Child Safety
01.2016 - 10.2016
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
- Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
- Assisted clients in navigating complex social service systems while advocating for their needs at various levels.
SpEd Paraprofessional
DYSART UNIFIED SCHOOL DISTRICT
07.2013 - 12.2015
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Social Worker Intern
Sotiria Thoracic Diseases Hospital of Athens
03.2011 - 09.2011
- Interviewed clients to assess needs and determine most suitable needs and services.
- Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Offered community resource guidance to clients to meet family needs for assistance.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
Education
Bachelor of Arts - Human Services
OTTAWA UNIVERSITY
PHOENIX ARIZONA USA10.2015
Skills
- Recordkeeping Requirements
- Maintain Case Files
- Client Service and Assistance
- Customer service
- Data entry
- Administrative support
- Time management
- File organization
- Computer proficiency
- Strong problem solver
- Scheduling
- Dedicated team player
- Deadline oriented
Accomplishments
- Earned "Arizona Department of Child Safety Employee of the year" in 2016.
Languages
Greek
Native or Bilingual
English
Full Professional
Timeline
Case Aide (Welcome Center)
Arizona Department of Child Safety
07.2024 - Current
Administrative Assistant
EUROCHEM S.A.
03.2019 - 04.2024
Case Manager Specialist
Arizona Department of Child Safety
10.2016 - 01.2018
Case Aide
Arizona Department of Child Safety
01.2016 - 10.2016
SpEd Paraprofessional
DYSART UNIFIED SCHOOL DISTRICT
07.2013 - 12.2015
Social Worker Intern
Sotiria Thoracic Diseases Hospital of Athens
03.2011 - 09.2011
Bachelor of Arts - Human Services
OTTAWA UNIVERSITY
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