Summary
Overview
Work History
Skills
Timeline
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Oghenekaro Achohra

Data Entry Operator
Snellville,GA

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

8
8
years of professional experience

Work History

Data Entry Specialist

Smart Data Solutions
05.2019 - 10.2024
  • Corrected data entry errors to prevent duplication or data degradation.
  • Compiled data and reviewed information for accuracy prior to input.
  • Completed data entry tasks with accuracy and efficiency.
  • Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
  • Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
  • Enhanced data accuracy by meticulously inputting and validating information from various sources.
  • Successfully managed fluctuating workloads due to seasonal variations or unexpected changes in staffing levels.
  • Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.

Customer Support Specialist

Tele-world Solutions
02.2017 - 01.2019
  • Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Maintained thorough knowledge of product offerings to provide accurate information and expert advice to customers.

Skills

    Data collection

    Data processing

    Word processing

    Excel formulas

    Data protection

    Data verification

    Microsoft office proficiency

Timeline

Data Entry Specialist

Smart Data Solutions
05.2019 - 10.2024

Customer Support Specialist

Tele-world Solutions
02.2017 - 01.2019

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Oghenekaro Achohra Data Entry Operator