Summary
Overview
Work History
Education
Skills
Timeline
Generic

Landon Koontz

Elkins

Summary

Professional with experience in customer service, adept at resolving complaints and inquiries to enhance customer satisfaction. Demonstrated ability to manage time effectively while maintaining cleanliness and organization in high-traffic areas. Proven problem-solving skills utilized to address issues efficiently, contributing to a positive shopping environment. Experience operating cash registers accurately, processing various forms of payment, and assisting customers with product-related questions.

Overview

2
2
years of professional experience
2025
2025
years of post-secondary education

Work History

Call Center Representative

22nd Century tech
Elkins
02.2025 - Current
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Provided customer service support by answering inquiries and resolving customer issues in a timely manner.

Dollar Tree

Cashier Customer Service
Elkins
12.2023 - 12.2024
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Elkins High School
Elkins, WV

Skills

  • Customer service
  • Time management
  • Problem solving
  • Dependable and responsible

Timeline

Call Center Representative

22nd Century tech
02.2025 - Current

Dollar Tree

Cashier Customer Service
12.2023 - 12.2024

Elkins High School
Landon Koontz