Summary
Overview
Work History
Education
Skills
Active Education
Timeline
Generic

Oisin Kang-O'Higgins

Kenmore,WA

Summary

Dedicated shift manager with expertise in customer service, cash handling, and inventory management. Proven ability to enhance team collaboration and improve customer experiences. Experience in retail catering tabletop and hobby focused markets.

Overview

6
6
years of professional experience

Work History

Shift Manager

Starbucks Picnic Point
Lynwood, WA
02.2025 - Current

As a shift manager I supervise the daily operations of the store, leading a team to prioritize customer experience and cleanliness. In this role my responsibilities cover the cash management, inventory management, and the supervision of the store operations day to day. Additionally I help to train new team members to succeed in an efficient and collaborative work environment.

Sales Associate

Toy Roundup
Mukilteo, WA
07.2024 - 09.2025

As an associate at Toy Roundup, I oversaw the acquisition of product for the store by handling and pricing collections being sold to the store. I also worked to maintain product displays and merchandising, managed inventory for the store, as well as aided in managing and shipping online orders all while maintaining day to day operations and providing excellent service to customers in person. Alongside these responsibilities, I also helped to construct, set up, and run the store's stall at conventions and toy shows.

Barista

Starbucks 196th and 40th
Lynwood, WA
09.2021 - 02.2025

As a barista I worked in a team setting to provide exceptional customer service to customers while growing my skillset to work in a fast paced, service based environment.

TAG Team Member

Seattle Art Museum
Seattle, WA
10.2019 - 05.2022

As a team member of SAM's Teen Arts Group I assisted in the organization and planning of community focused events and shows as well as the curation of community spaces and exhibits as a part of a collaborative team. During my time with TAG I also worked on the advertising for each event we hosted and organized.

Education

High School Diploma -

Inglemoor High School
Kenmore, WA
06.2022

Skills

  • Customer service focus
  • Inventory and stocking
  • Cash handling
  • Interpersonal skills
  • Operations management
  • Teamwork and collaboration

Active Education

Currently pursuing a degree in Marine Biology through Arizona State University

Timeline

Shift Manager

Starbucks Picnic Point
02.2025 - Current

Sales Associate

Toy Roundup
07.2024 - 09.2025

Barista

Starbucks 196th and 40th
09.2021 - 02.2025

TAG Team Member

Seattle Art Museum
10.2019 - 05.2022

High School Diploma -

Inglemoor High School