Isaac Fitzgerald
Golden Valley,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Shift Manager
Sonic DriveIn
07.2025 - Current
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Laborer
Mohave Yucca Co
09.2024 - 10.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated forklifts and boom lifts to complete various tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Managed safe and efficient use of tools and equipment on harvesting sites.
Environmental Services
Spirit Mountain Casino
02.2022 - 02.2023
- Complied with regulatory safety requirements and regulatory environmental requirements.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Quietly waxed, buffed and vacuumed floors
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Operated buffers and burnishers to clean and polish floors.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Education
High School Diploma -
Washington Highschool
Phoenix, AZSkills
- Accurate money handling
- Handling customer complaints
- Hardware and software installation
- System monitoring
- Materials handling
- Heavy lifting
- CPR training
- Heavy equipment operation
- Production Assistance
Timeline
Shift Manager
Sonic DriveIn
07.2025 - Current
Laborer
Mohave Yucca Co
09.2024 - 10.2025
Environmental Services
Spirit Mountain Casino
02.2022 - 02.2023
High School Diploma -
Washington Highschool