OJ Netter
Chillicothe,OH
Summary
Dynamic entrepreneur with a proven track record in financial management and exceptional customer service at H&N Catering. Successfully developed menus and executed marketing strategies, enhancing client satisfaction and driving business growth. Adept at inventory control and problem-solving, ensuring compliance with health standards while delivering outstanding catering experiences.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Kimball Midwest
Hilliard, Ohio
10.2025 - Current
- Engaged customers through calls and emails to identify needs.
- Developed product knowledge to offer tailored solutions to clients.
- Managed customer accounts and maintained accurate records in CRM systems.
- Collaborated with marketing teams to create effective sales strategies.
- Conducted market research to stay informed on industry trends.
- Handled customer inquiries and resolved issues promptly and effectively.
Owner
H&N Catering
Chillicothe, Ohio
05.2020 - Current
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Placed orders for food and supplies needed for proper set up and preparation.
- Adjusted recipes as necessary based on customer feedback from previous catering engagements.
- Developed menus, planned and ordered food supplies, and monitored budget for catering events.
- Organized storage areas for food items purchased for catering services in accordance with health standards.
- Assisted with setup of buffet tables or other dining areas prior to commencement of catered events.
- Ensured compliance with health and safety regulations while preparing meals for catered events.
Owner and Operator
H&N Barbecue Food Truck
Chillicothe, OH
06.2017 - 04.2022
- Maintained log book tracking working hours, distance traveled, fuel consumption, and trip issues.
- Recorded expenses and managed receipts for precise financial tracking.
- Reacted swiftly to prevent spoilage of perishable items during transport.
- Prepared meats overnight, ensuring freshness for vendor events.
- Executed marketing strategies to effectively promote products at vendor events.
- Delivered exceptional customer service to enhance client satisfaction.
Supervisor
ASAP Transportation
Columbus , OH
09.2016 - 06.2020
- Facilitated timely patient transportation for medical appointments.
- Delivered exceptional customer service to enhance client satisfaction.
- Ensured vehicle presentation met standards upon client pickup.
- Managed team performance and provided training for new employees.
- Resolved customer inquiries and issues related to transportation services.
Manager
Minute Man Pizza
Columbus, Ohio
10.2014 - 09.2016
- Managed daily operations of a busy pizza restaurant.
- Oversaw staff scheduling and performance management.
- Coordinated inventory management and supply ordering processes.
- Trained new employees on service standards and procedures.
- Ensured compliance with health and safety regulations.
- Resolved customer complaints and ensured satisfaction effectively.
- Collaborated with team members to optimize workflow efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
Chilllcothe High School
Chillicothe, OH06-1994
Associate of Arts - Physical Therapy
Tennessee State University
Nashville, TNSkills
- Financial management
- Vendor collaboration
- E-commerce management
- Inventory control
- Marketing strategy
- Customer service
- Expense tracking
- Problem solving
- Small business operations
- Entrepreneurial leadership
- Attention to detail
- Route planning
- Transportation
- Passenger transportation
- City and non-city driving
- Shipping and packaging
- Passenger support
- Valid Driver's license
- GPS and route planning
- Map reading
- Verbal and written communication
- Inclement weather driving
- Driving in adverse conditions
References
References available upon request.
Timeline
Inside Sales Representative
Kimball Midwest
10.2025 - Current
Owner
H&N Catering
05.2020 - Current
Owner and Operator
H&N Barbecue Food Truck
06.2017 - 04.2022
Supervisor
ASAP Transportation
09.2016 - 06.2020
Manager
Minute Man Pizza
10.2014 - 09.2016
High School Diploma -
Chilllcothe High School
Associate of Arts - Physical Therapy
Tennessee State University