OKeshia Thompson
WAXAHACHIE,TX
Summary
Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers.
Overview
9
9
years of professional experience
Work History
Corporate Travel Coordinator
SIPS HEALTHCARE SOLUTIONS
05.2023 - 12.2024
- Kept manager informed of ongoing, unresolved travel issues.
- Implemented new tools or software systems that streamlined booking processes and reduced administrative tasks.
- Provided ongoing support to travelers before, during, and after their trips to ensure a smooth experience.
- Assisted in the development of an emergency response plan for traveling employees to ensure their safety while abroad.
EDUCATION COORDINATOR
SIPS HEALTHCARE SOLUTIONS
06.2020 - 12.2024
- Developed community education programming events and other activities designed to increase and improve educational outcomes.
- Liaised between faculty, staff and administrators to coordinate educational program delivery.
- Maintained compliance with local, state, federal policies regarding education coordination through diligent record-keeping practices.
- Attended professional educational and developmental meetings to support accreditation and grant writing.
Payroll Assistant
SIPS HEALTHCARE SOLUTIONS
08.2019 - 05.2020
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
Administrative Assistant
SIPS HEALTHCARE SOLUTIONS
02.2019 - 07.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Title Specialist
Santander Consumer USA
03.2016 - 07.2018
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
- Released liens on titles once the auto loans are paid in full.
Funding Officer
Santander Consumer USA
01.2016 - 06.2017
- Maintained comprehensive records of all auto applications, and communications with cross teams.
- Developed strong relationships with customers, & vendors ensuring a smooth application process.
- Improved overall funding success rate by developing tailored success based on application requirements and priorities.
- Cultivated a network of peers within the industry, fostering collaboration and increasing access to potential funding resources.
- Collaborated with cross-functional teams to gather necessary information for grant applications.
Education
STERILE PROCESSING CERTIFICATE - STERILE PROCESSING
SIPS TRAINING & DEVELOPMENT
DALLAS, TX03-2021
High School Diploma -
WAXAHACHIE HIGH SCHOOL
Waxahachie, TX05-1993
Skills
- Strong communication skills
- Quality control management
- Data analysis capabilities
- Emergency response planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved goals by completing tasks with accuracy and efficiency.
- Documented and resolved issues which led to positive results.
- Very proficient in Word, Excel, Quickbooks, Copier, Fax, & 10-key.
Languages
English
Full Professional
Timeline
Corporate Travel Coordinator
SIPS HEALTHCARE SOLUTIONS
05.2023 - 12.2024
EDUCATION COORDINATOR
SIPS HEALTHCARE SOLUTIONS
06.2020 - 12.2024
Payroll Assistant
SIPS HEALTHCARE SOLUTIONS
08.2019 - 05.2020
Administrative Assistant
SIPS HEALTHCARE SOLUTIONS
02.2019 - 07.2019
Title Specialist
Santander Consumer USA
03.2016 - 07.2018
Funding Officer
Santander Consumer USA
01.2016 - 06.2017
STERILE PROCESSING CERTIFICATE - STERILE PROCESSING
SIPS TRAINING & DEVELOPMENT
High School Diploma -
WAXAHACHIE HIGH SCHOOL
Similar Profiles
Selma DeaneSelma Deane
Sterile Processing Technician at Sips Healthcare SolutionSterile Processing Technician at Sips Healthcare Solution
Sophie McwilliamsSophie Mcwilliams
Bar Staff Member /FOH Team Member at The Coogee Boathouse Eats & SipsBar Staff Member /FOH Team Member at The Coogee Boathouse Eats & Sips
Halelyah ThomasHalelyah Thomas
General Manager at Cool Sips LLCGeneral Manager at Cool Sips LLC
Hadiya HullHadiya Hull
Claims Adjuster at State FarmClaims Adjuster at State Farm
Lorena Martinez LucioLorena Martinez Lucio
Pawn Broker at Uncle Dans PawnPawn Broker at Uncle Dans Pawn