Oksana Bilaniuk
Atlanta,GA
Summary
Proactive and results-oriented professional with a proven track record at Antica Posta, excelling in customer service and team collaboration. Demonstrated exceptional multitasking and guest engagement abilities, enhancing dining experiences and operational efficiency. Skilled in cash handling and quality control, adept at fostering positive relationships and training team members for peak performance.
Overview
2
2
years of professional experience
Work History
Server
Antica Posta
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Team Member
Nrgize Lifestyle Cafe, LA Fitness Greenway
07.2023 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- Quality control
Languages
English
Full Professional
Czech
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Server
Antica Posta
08.2023 - Current
Team Member
Nrgize Lifestyle Cafe, LA Fitness Greenway
07.2023 - 09.2024
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