Oksana Dynnik
Shoreline
Summary
Highly motivated, reliable, and focused individual seeking any open position where my knowledge, skills, and ability to learn new tasks will benefit my employer. I’m reliable, hardworking, cooperative, and quick learner.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dental Receptionist, Dental Assistant
Alder Creek Dental
01.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Assistant Chef-Seller
Polish Food Truck
09.2022 - 09.2023
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Dynnik Stores
Personal Business
09.2021 - 03.2022
- Managing all the areas of my business, supervising the activities of a food store, pet’s food store, and my cleaning supplies store.
- Making sure to provide the best and on time service to my customers.
- I was supervising all the store manager and staff.
Senior Lawyer
Donbass Electric Power System of the State Enterprise "National Energy Company "Ukrenergo"
05.2013 - 09.2021
- Ensured legal expertise of draft orders, instructions, regulations, standards and other legal acts prepared at the enterprise as needed.
- Preparation and drafting of business agreements.
- Providing methodological guidance for legal work at the enterprise, explaining the current legislation and the procedure for its application.
- Preparing legal notices to the companies who did not pay their invoices based on agreements and in a timely manner.
- Preparation agreements, invoices and other necessary documentation and reports to the judicial authorities.
- Representation of the interests of the enterprise in court, as well as in state and public organizations when considering their legal issues.
Lawyer
Donbass Electric Power System of the State Enterprise "National Energy Company "Ukrenergo"
05.2010 - 05.2013
- Ensured legal expertise of draft orders, instructions, regulations, standards and other legal acts prepared at the enterprise as needed.
- Preparation and drafting of business agreements.
- Providing methodological guidance for legal work at the enterprise, explaining the current legislation and the procedure for its application.
- Preparing legal notices to the companies who did not pay their invoices based on agreements and in a timely manner.
- Preparation agreements, invoices and other necessary documentation and reports to the judicial authorities.
- Representation of the interests of the enterprise in court, as well as in state and public organizations when considering their legal issues.
Lawyer
Joint Stock Company "Panteleimon Refractory Plant"
09.2007 - 05.2010
- Ensured legal expertise of draft orders, instructions, regulations, standards and other legal acts prepared at the enterprise as needed.
- Preparation and drafting of business agreements.
- Preparing legal notices to the companies who did not pay their invoices based on agreements and in a timely manner.
- Preparation agreements, invoices and other necessary documentation and reports to the judicial authorities.
- Representation of the interests of the enterprise in court, as well as in state and public organizations when considering their legal issues.
Education
Bachelor Degree - Law
Donetsk National University
Donetsk01.2007
High School Diploma - undefined
secondary school No. 20
Gorlovka, Donetsk region01.2002
Skills
- Microsoft Office Package
- Phone and email etiquette
- Customer service
- Data entry
- Decision-making
- Attention to detail
- Stress tolerance
- Time management
LANGUAGE PROFICIENCY
Ukrainian: Native, Excellent, Excellent
English: Very good, Good, Good
Russian: Fluent, Excellent, Excellent
Certification
Freight Dispatcher Certificate
Timeline
Dental Receptionist, Dental Assistant
Alder Creek Dental
01.2024 - Current
Assistant Chef-Seller
Polish Food Truck
09.2022 - 09.2023
Dynnik Stores
Personal Business
09.2021 - 03.2022
Senior Lawyer
Donbass Electric Power System of the State Enterprise "National Energy Company "Ukrenergo"
05.2013 - 09.2021
Lawyer
Donbass Electric Power System of the State Enterprise "National Energy Company "Ukrenergo"
05.2010 - 05.2013
Lawyer
Joint Stock Company "Panteleimon Refractory Plant"
09.2007 - 05.2010
Bachelor Degree - Law
Donetsk National University
High School Diploma - undefined
secondary school No. 20
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