Oksana Haas
Goleta,CA
Summary
Motivated, out-going, college student, with a strong record of exceptional leadership and communication skills, seeking further professional development opportunities. Dedicated to achieving both personal and team goals while creating an efficient and enjoyable work environment. Skilled attention to detail and multitasking abilities, as well as comfortable and experienced in social environments. Proven ability to stay organized and prioritize tasks in a work-heavy environment, while maintaining patience and compassion. Energetic, adaptable leader, with an exceptional work ethic, strong desire to learn, and commitment to meet personal and professional goals.
Overview
3
3
years of professional experience
Work History
CNA
Prescott Nursing and Rehabilitation Home
01.2024 - 07.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients and reduced patient stress levels through effective communication and active listening, therefore fostering a positive healing environment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and infection control policies
- Worked upwards 50 hours per week, and prioritized timeliness and reliability
Barista
Caribou Coffee
12.2022 - 02.2024
- Pleasantly interacted with customers during hectic periods and maintained a positive, friendly attitude no matter what the circumstance
- Recommended products based on solid understanding of individual customer needs and preferences
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Able to produce a wide variety of quality drinks quickly and efficiently
- Cleaned counters, machines, utensils, and seating areas daily in order to maintain a clean, sanitary environment.
CNA
Kinnic Health and Rehabilitation
09.2023 - 11.2023
- Recorded vital signs and assisted staff nurse with care of residents
- Assisted residents with showering, dressing, eating and other activities of daily living as needed
- Completed charting for all residents and followed correct clinical documentation procedures
- Used compassion and patience while communicating with residents and other care providers
- Provided residents with comfort by utilizing resources and materials and prioritizing their needs
- Closely followed infection control procedures and helped to maintain a clean environment for both the residents and staff
- Responded to patient call lights with efficiency.
Lead Barista
The Twisted Oak
06.2021 - 12.2022
- Provided service with speed and efficiency in a demanding environment while maintaining a positive attitude towards customers
- Handled and resolved customer issues and complaints with professionalism
- Generated a friendly atmosphere by encouraging employees to greet and speak to customers
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Created an inviting atmosphere within the coffee shop by consistently maintaining a clean and organized workspace, adhering to health and safety regulations.
Hostess
Muddy Waters
05.2022 - 10.2022
- Able to problem solve quickly and efficiently in a busy, fast-paced environment
- Complied with food safety and food hygiene regulations to safeguard public health.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and assisting servers/food runners.
Front Desk Receptionist
Great River Road Visitor Center
12.2021 - 06.2022
- Provided professional service in an organized environment and assisting visitors in scheduling meeting dates/reserving an area
- Informed visitors of nearby attractions and answered any questions about the area
- Resolved customer issues quickly and notified supervisors immediately when problems escalated
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
Education
Associate of Applied Science - Nursing
Santa Barbara City College
Santa Barbara, CA05.2027
High School Diploma -
Prescott High School
Prescott, WI11.2023
Skills
- Work Under Pressure
- Exceptional Verbal Communication
- Social/Interpersonal Interactions
- Cleaning and sanitation
- Memorization
- Problem-Solving
- Team Leadership
- Patient Care
Personal Information
Title: STUDENT
Extracurricular Activities
Track and Field, Prescott High School D2 Girls Track and Field, WIAA D2 Bloomer Regional Champs - 6/14/21, Varsity Letter Recipient as a Freshman
Hobbies and Interests
- Yoga
- Traveling
- Hiking and Trail Running
- Painting
- Health and Nutrition
I have an immense passion for holistic health; specifically how various nutrition, exercise, and lifestyle changes can affect one's physical and mental health, and intend to further pursue this in the future
Timeline
CNA
Prescott Nursing and Rehabilitation Home
01.2024 - 07.2024
CNA
Kinnic Health and Rehabilitation
09.2023 - 11.2023
Barista
Caribou Coffee
12.2022 - 02.2024
Hostess
Muddy Waters
05.2022 - 10.2022
Front Desk Receptionist
Great River Road Visitor Center
12.2021 - 06.2022
Lead Barista
The Twisted Oak
06.2021 - 12.2022
Associate of Applied Science - Nursing
Santa Barbara City College
High School Diploma -
Prescott High School
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