Oksana Rykova
Miami Beach,FL
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Executive Assistant
George French
09.2022 - 08.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
Sales Representative
Frank Lyman Design
02.2014 - 04.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Bachelor of Science - Business Administration
Concordia University
Montreal, QC, Canada05.2008
Skills
- Sorting and Labeling
- Social Media Knowledge
- Mail Handling
- Meeting Agendas and Minutes
- Project Planning
- Schedule Planning
- Strong Problem Solver
- Travel Accommodations
- Invoice Preparation
Languages
French
Native or Bilingual
Russian
Native or Bilingual
Timeline
Executive Assistant
George French
09.2022 - 08.2023
Sales Representative
Frank Lyman Design
02.2014 - 04.2021
Bachelor of Science - Business Administration
Concordia University
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