Oksana Yatskiv

• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.

• Ordering merchandise, inspect it, contact the suppliers, if there is any issues.
• Making photos, compose item descriptions.
• Creating and renewing listings, consulting customers, sending offers.
• Shipping and handling the orders
• Resolve any after sales issues, cooperating with customer and marketplace.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Analyzed website functionality and user interface to identify usability issues.
• Provided recommendations for improvements in website design, functionality and usability.
• Monitored website performance metrics such as page loading times and response times for optimal user experience.
• Documented test procedures to produce replicability and compliance with standards.
• Identified, analyzed and documented problems with program function, output, online screen, and content.

Complete all the necessary qualifications tests.

• Taking part in scientific researches
• Analyzed website functionality and user interface to identify usability issues.
• Provided recommendations for improvements in website design, functionality and usability.
• Monitored website performance metrics such as page loading times and response times for optimal user experience.
• Documented test procedures to produce replicability and compliance with standards.
• Identified, analyzed and documented problems with program function, output, online screen, and content.

• Encouraged and engaged students to speak in English.
• Developed and implemented engaging lesson plans to help students learn English as a second language.
• Established a positive learning environment in the classroom.
• Assessed student progress through quizzes, tests, and other activities.