Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olanda Desrosiers

Naples,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

La Quinta Hotel

Housekeeping
Naples, FL
12.2022 - Current
  • Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Communicated with customers about requests for additional supplies or cleaning services.

Mariott Hotel

House Keeping
Naples, FL
02.2020 - 10.2023
  • Upgraded guest rooms based on availability and preference of customers.
  • Provided exceptional customer service by anticipating needs of guests and responding quickly to inquiries.

Education

High School Diploma -

Lycee National
Aquin
08.2015

Skills

  • Front Desk Management
  • Switchboard Operation
  • Guest Reception
  • Customer Service Management

Timeline

La Quinta Hotel

Housekeeping
12.2022 - Current

Mariott Hotel

House Keeping
02.2020 - 10.2023

High School Diploma -

Lycee National

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Olanda Desrosiers