Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olanda Desrosiers

Naples,FL

Summary

Proven expertise in maintaining impeccable cleanliness and guest satisfaction, demonstrated during tenure at LaQuinta Hotel. Skilled in advanced cleaning techniques and exceptional guest relations, consistently enhancing the guest experience. Achieved a significant increase in positive guest feedback through meticulous attention to detail and proactive service.

Overview

4
4
years of professional experience

Work History

Housekeeping Room Attendant

LaQuinta Hotel
11.2022 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

Housekeeping and Laundry Attendant

Fairfield By Marriott
09.2020 - 10.2022
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.

Education

High School Diploma -

LYCEE PIERRE
D AQUIN
08.2014

Skills

  • Guest Relations
  • Window Cleaning
  • Dusting furniture
  • Sorting and washing laundry
  • Customer service-focused
  • Vacuuming and sweeping
  • Cleaning techniques
  • Cleaning bathrooms

Languages

French
Native or Bilingual
Spanish
Professional Working
English
Limited Working

Timeline

Housekeeping Room Attendant

LaQuinta Hotel
11.2022 - Current

Housekeeping and Laundry Attendant

Fairfield By Marriott
09.2020 - 10.2022

High School Diploma -

LYCEE PIERRE

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Olanda Desrosiers