O'Lani Ovalles
West Palm Beach
Summary
Confident Student Volunteer with compassionate nature and commitment to excellence. Effective collaborator promoting outstanding service and time management skills. Known for great attention to detail and multitasking abilities. Youth Volunteer experienced in service initiatives focused on making difference in community. Implemented service programs with emphasis on meeting participants' needs through quality care and attention to detail. Welcomes direction and works well within teams.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Cashier
Charlotte Russe
10.2023 - 06.2024
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
Retail Sales Associate
JCPenney
07.2022 - 12.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Childcare Volunteer
Family Business
06.2021 - 07.2021
- Gained knowledge and experience working with children in educational setting.
- Took and followed detailed directions from others.
- Tracked personal volunteer hours in spreadsheets for mandatory reporting.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Supported engaging and fun events by helping with organization and planning.
- Maintained clean facilities to better serve program needs.
- Enhanced children''s social skills by organizing group activities and team-building exercises.
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Supervised children of various ages on playground and field trips.
- Sparked imagination by helping children discover new things each day.
- Read stories, sang songs and facilitated creative play.
Education
High School Diploma -
Royal Palm Beach High School
Royal Palm Beach, FL05.2024
Skills
- Dependable and Responsible
- Verbal and Written Communication
- Chore Assignments
- Creating Good Habits
- Arts and Crafts
- Child Safety
- Age-appropriate Recreational Activities
- Stock replenishment
- Sales floor sanitation
- Payment Processing
- Music
- Monitoring
- Critical Thinking
- CPR training
Apart of School Marching Band
I am on the flag team for the school band. And I tend to be in plenty of performances like football games, concerts, and battle of bands.
Timeline
Retail Sales Associate Cashier
Charlotte Russe
10.2023 - 06.2024
Retail Sales Associate
JCPenney
07.2022 - 12.2022
Childcare Volunteer
Family Business
06.2021 - 07.2021
High School Diploma -
Royal Palm Beach High School
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