Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olatunde Ojo

Richmond,Texas

Summary

with 3 years of experience in strong communication and problem-solving abilities to maintain a 99% satisfaction rate in fast-paced service environment. Managing phone and in-person queries. I bring a deep understanding of regulatory framework and a commitment to upholding the highest standards of integrity and efficiency. My career has been marked by proven track record of managing and resolving customer inquiries efficiently and effectively in a safe and compliant environments. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction. I look forward to helping an organization achieve its strategic objectives while continuing to grow both professionally and personally


Overview

3
3
years of professional experience

Work History

Customer Service Representative/Switchboard Operator

HHSC Richmond State Supported Living Center
08.2022 - Current
  • Provide customer support through effective communication and problem-solving skills.
  • Document service interactions accurately for future reference.
  • Managed client inquiries and resolved issues efficiently
  • Ensuring high client satisfaction levels
  • Maintaining professionalism under pressure while resolving disputes or conflicts
  • Collaborated with team members to enhance service delivery

Education

High School Diploma

Skills

  • Professional communication
  • Customer satisfaction
  • Teamwork
  • Efficiency

Timeline

Customer Service Representative/Switchboard Operator

HHSC Richmond State Supported Living Center
08.2022 - Current

High School Diploma
Olatunde Ojo