Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Beus

Idaho Falls,ID

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations.

Overview

2
2
years of professional experience

Work History

Phone Operator/Customer Service Representative

Frozen Dessert Supplies
Rexburg, ID
03.2018 - 04.2019
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Transferred calls to other departments as needed
  • Demonstrated excellent problem-solving skills when resolving complex customer requests or inquiries.
  • Utilized various software programs including Microsoft Word, Excel, and Outlook to complete job tasks efficiently.

CNA

One Source Home Health and Hospice Care
Idaho Falls, Idaho
09.2017 - 03.2018
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

Education

CNA License -

Tri-Tech Skills Center
Kennewick, WA
06-2016

Some College (No Degree) -

BYU-I
Rexburg, ID

Skills

  • Professional Communication
  • Excellent Phone Demeanor
  • Typing Skills
  • Accurate Message Transcription
  • Organization and Time Management
  • Friendly, Positive Attitude
  • Calm Under Pressure

Timeline

Phone Operator/Customer Service Representative

Frozen Dessert Supplies
03.2018 - 04.2019

CNA

One Source Home Health and Hospice Care
09.2017 - 03.2018

CNA License -

Tri-Tech Skills Center

Some College (No Degree) -

BYU-I

Similar Profiles

CREATE PROFILE
Brianna Beus