Olawunmi Ejiogu
The Colony,TX
Summary
Dependable Delivery Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations.
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Delivery Associate
Amazon Flex
Lewisville, TX
11.2023 - Current
- Notified customers prior to arrival of goods or services at their locations.
- Provided friendly customer service when interacting with clients during deliveries.
- Ensured proper care in the handling of packages to avoid damage during transit.
- Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
- Provided assistance loading, unloading product from truck as needed upon delivery, pickup from customer's location.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
Cell Phone Technician
Assurant
Lewisville, TX
05.2022 - 10.2023
- Installed, configured, and tested cellular phones to ensure proper operation.
- Maintained accurate records of customer cell phone repairs and service requests.
- Provided technical advice to customers regarding the installation, configuration, maintenance, and repair of their cell phones.
- Conducted research into new products and services available for customers' mobile devices.
- Resolved customer complaints about the performance of their cell phones in a timely manner.
- Programmed SIM cards for customers' new or existing cell phone plans according to their requirements.
Shipping and Receiving Associate
Bed,Bath and Beyond
Lewisville, TX
03.2020 - 04.2022
- Prepared outbound shipments for delivery by selecting appropriate packages and labeling with required information.
- Provided customer service support when needed by answering inquiries about orders via phone or email.
- Monitored stock levels on an ongoing basis to anticipate future needs for ordering purposes.
- Developed strong relationships with carriers in order to negotiate better rates on shipping costs.
- Followed all safety regulations when handling hazardous materials during the shipping and receiving process.
- Maintained inventory of shipping materials and supplies.
Cell Phone Technician
S and B Industries (Foxconn)
Fort Worth, TX
06.2018 - 02.2020
- Installed, configured, and tested cellular phones to ensure proper operation.
- Maintained accurate records of customer cell phone repairs and service requests.
- Provided technical advice to customers regarding the installation, configuration, maintenance, and repair of their cell phones.
- Performed routine maintenance checks on all cell phones in order to identify potential problems before they occurred.
- Assisted customers with troubleshooting data connection issues related to their cell phones.
- Programmed SIM cards for customers' new or existing cell phone plans according to their requirements.
Education
High School Diploma -
CMS Girls Grammar School
Lagos03-1988
Skills
- Vehicle Maintenance
- Loading and unloading
- GPS Navigation
- Route Planning
- Equipment Operation
- Deadline Adherence
- Cargo Handling
- Quality Assurance
- DOT Compliance
- Order Verification
- Dispatch Communication
- Defensive driver training
- Teamwork and Collaboration
Timeline
Delivery Associate
Amazon Flex
11.2023 - Current
Cell Phone Technician
Assurant
05.2022 - 10.2023
Shipping and Receiving Associate
Bed,Bath and Beyond
03.2020 - 04.2022
Cell Phone Technician
S and B Industries (Foxconn)
06.2018 - 02.2020
High School Diploma -
CMS Girls Grammar School
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