Olayinka Olanrewaju
Princess Ola 917-386-8968
Indianapolis,IN
Summary
Adept at crafting unforgettable travel experiences, I leveraged my itinerary planning and interpersonal communications skills at Inteletravel to enhance client satisfaction. Specializing in high-volume environments, I successfully managed complex travel arrangements, boosting customer loyalty by 30%. My expertise in travel industry norms and dedication to client relationship building set me apart.
Overview
1
1
Certification
Work History
Community Service
Newhope of Indiana
Travel Agent
Inteletravel
Education
Bachelor's Degree - Adult Education/home Management
Ekiti State University
Nigeria Catering And Hotel Management - Food And Nutrition/ Hotel Management
Kwara State College of Education
Nigeria 09.2003
Skills
- Itinerary planning
- Travel industry expertise
- High volume environments
- Travel research
- Travel arrangements
- Relationship management
- Hotel accommodations
- Social media
- Reservations management
- Administrative tasks
- Interpersonal communications
- Client relations
- Team oversight
- Travel insurance
- Client consultations
- Client relationship building
- Strong negotiation
- Destination knowledge
- Special needs travelers
- Cultural awareness
- Executive travel
- Company guidelines and procedures
- Logistics support
- Leisure travel
- Insurance arrangement
- Customs requirements
- Customer service
- Travel bookings processes
- Transportation booking
- Foreign country regulations
- Corporate travel
- Special needs travel
- Customized travel package
- Cancellation policies
Accomplishments
- Created elaborate destination wedding travel packages to boost company sales.
- Has been the top booking agent at Name of agency since year due to exceptional service and customer relationship building skills.
- Provided clients with incentives for referring new customers, resulting in $Number increase in incremental new business.
- Researched and booked new travel destinations for honeymooners which were so widely embraced that the agency was named #1 Honeymoon Travel Agency by Name of publication.
- Marketed travel deals, special promotions and valuable discounts to clients through email, phone call, and monthly newsletters, which helped to boost sales volumes by Number%.
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
Affiliations
- American Society of Safety Professionals
- Lions Club
- Rotary International
- Society of Human Resource Management
- International Association of Administrative Professionals
Certification
- Luxury Cruise Specialist (LCS) - Cruise Lines International Association (CLIA).
- Certified Travel Counselor (CTC) - The Travel Institute.
- Certified Travel Associate (CTA) - The Travel Institute.
Languages
English
Native or Bilingual
Yoruba
Native or Bilingual
Timeline
Community Service
Newhope of Indiana
Travel Agent
Inteletravel
Bachelor's Degree - Adult Education/home Management
Ekiti State University
Catering And Hotel Management - Food And Nutrition/ Hotel Management
Kwara State College of Education
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