Oldine Jean
Fort Lauderdale
Summary
Results-oriented Assistant Manager with 2 years of retail experience in inventory control and operational efficiency. Led teams to enhance customer satisfaction and retention while implementing data-driven strategies to streamline operations and reduce costs. Committed to continuous improvement and achieving sales targets.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Murphy USA
Fort Lauderdale
09.2025 - Current
- Managed daily operations and ensured compliance with company policies.
- Oversaw staff scheduling and coordinated team assignments effectively.
- Trained new employees on company procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Provided leadership and mentoring to new employees, enhancing their understanding of company programs and improving onboarding experience.
- Recruited and trained new employees to meet job requirements.
- Implemented promotional displays that increased product visibility and attracted customer attention.
- Developed inventory tracking system to streamline ordering process and reduce stock discrepancies.
Shift Leader
Eleven
Fort Lauderdale
03.2020 - 08.2025
- Lead shifts ensuring smooth operations and high customer satisfaction.
- Guided team to improve service quality and streamline operations.
- Supervised team members during busy shifts to ensure smooth operations.
- Resolve customer issues promptly to uphold store reputation.
- Coordinate with management to achieve sales targets and improve workflow.
- Fostered team collaboration through regular feedback sessions, resulting in improved store performance metrics and employee satisfaction.
- Fostered team collaboration through feedback sessions, enhancing store performance and employee satisfaction.
- Implemented digital task management system to streamline shift handovers and minimize communication gaps.
Lead Cashier
Checkers
Fort Lauderdale
01.2018 - 01.2020
- Managed daily operations, enhanced customer satisfaction through streamlined processes.
- Enhanced team collaboration, reduced wait times by optimizing inventory management.
- Enhanced team collaboration, reduced wait times, and optimized inventory management.
- Demonstrated strong customer service at Checkers, streamlined order processing while maintaining high accuracy during peak hours.
- Resolved customer issues promptly, boosting retention and positive feedback.
- Maintained precise cash handling and inventory management, ensuring accurate daily reconciliation and stock control procedures.
Education
Diploma -
Palm Beach Gardens High School
Palm Beach GardensSkills
- Inventory management
- Inventory Control
- Operational Efficiency
- Cash Management
- Customer Retention
- Customer service
- Workforce planning
- Team oversight
- Team Leadership
- Team leadership
- Staff management
- Multitasking and organization
- Leadership skills
Skills
Experienced, Experienced, Experienced, Expert, Expert, Experienced
Timeline
Assistant Manager
Murphy USA
09.2025 - Current
Shift Leader
Eleven
03.2020 - 08.2025
Lead Cashier
Checkers
01.2018 - 01.2020
Diploma -
Palm Beach Gardens High School