Oleksandr Mariohlo
Winter Garden,Florida
Summary
Highly motivated Inside Sales & Customer Service Professional with 3+ years of experience converting leads, managing high-volume inbound and outbound communications, and exceeding sales targets. Proven ability to uncover client needs, build trust, and close deals in fast-paced environments. Seeking to contribute to a high-performing sales team at National Debt Relief.
Overview
4
4
years of professional experience
Work History
Sales Counselor
LA Fitness
Windermere, Florida
11.2024 - Current
- Closed high-volume sales by identifying client needs and presenting tailored fitness solutions.
- Negotiated terms and pricing, consistently exceeding monthly membership sales targets.
- Used CRM to manage leads and follow-ups, improving conversion rates.
- Built and maintained strong client relationships, boosting retention and referrals.
- Collaborated with management to improve service offerings and sales strategies.
Customer Service Representative
Orthodontic Experts
Chicago, IL
03.2023 - 06.2024
- Delivered outstanding service to 100+ patients per week, resolving billing and insurance inquiries.
- Streamlined the patient education process, decreasing billing-related misunderstandings.
- Communicated complex treatment details clearly and effectively across multiple platforms.
- Acted as liaison between clients and cross-functional teams to ensure seamless care.
Billing Specialist
Onyx Enterprises Intl Corp
Cranbury, NJ
09.2021 - 03.2023
- Handled high-volume inbound and outbound calls/emails (averaging 50–100 per day) in a fast-paced environment, providing prompt and professional service.
- Managed billing operations including payment processing, invoice adjustments, and resolving billing disputes, improving payment turnaround time.
- Assisted customers in understanding charges, issuing refunds, and updating payment methods to ensure account accuracy.
- Maintained accurate and secure records of customer interactions, payment information, and order histories.
Skills
- Inside Sales & Lead Conversion
- CRM & Data Management
- High-Volume Call & Email Handling
- Client Needs Assessment & Negotiation
- Customer Retention & Problem Resolution
- Debt Solutions Familiarity (insurance/financial products)
- Communication & Rapport Building
- Bilingual: Ukrainian & Russian
Languages
Ukrainian
Full Professional
Russian
Native/ Bilingual
English
Full Professional
Timeline
Sales Counselor
LA Fitness
11.2024 - Current
Customer Service Representative
Orthodontic Experts
03.2023 - 06.2024
Billing Specialist
Onyx Enterprises Intl Corp
09.2021 - 03.2023
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