Oleksandr Shelest
Saint Paul,Minnesota
Summary
Dedicated and customer-focused professional with hands-on experience in technical troubleshooting, customer service. Skilled at building strong customer relationships, working in fast-paced environments, and ensuring top-quality service. Seeking to leverage diverse skill set to contribute to a dynamic organization. Ready to use and develop troubleshooting and repair skills in technician role.
Overview
2
2
years of professional experience
Work History
Residential Technician
Xfinity
05.2024 - 09.2024
- Provided on-site technical services for customers, including installation, maintenance, and troubleshooting of internet, cable, and phone systems
- Delivered excellent customer service by explaining technical processes and resolving issues efficiently
- Ensured compliance with safety and quality standards while maintaining detailed service records
- Managed approximately 10 appointments per day.
Barista
Starbucks
11.2023 - 05.2024
- Prepared and served high-quality coffee and beverages in a fast-paced environment
- Fostered customer satisfaction by creating personalized experiences and resolving complaints promptly
- Managed inventory and maintained cleanliness to uphold company standards
Crew Member
Jimmy John's
06.2023 - 09.2023
- Delivered prompt and accurate food preparation and order assembly, maintaining high efficiency during peak hours
- Provided friendly and professional customer service while ensuring a clean and organized work area
- Supported team efforts by assisting in deliveries and restocking supplies
Online Shop Manager
Uvape
06.2022 - 09.2022
- Managed daily operations of an online shop, including product listings, inventory control, and order fulfillment
- Provided excellent customer service by resolving inquiries and complaints efficiently
- Developed and implemented marketing strategies to increase traffic and boost sales
- Monitored website performance and collaborated with technical teams to enhance the user experience
- Analyzed sales trends to optimize pricing strategies and product offerings
Education
Marketing -
University of Minnesota
Minneapolis, MN01.2028
High School Diploma -
Avalon
Saint Paul, MN05-2024
High School Diploma -
Osnova
Boryspil, Ukraine05-2023
Skills
- E-Commerce Management
- Technical Expertise
- Customer Service
- Marketing
- Teamwork
- Adaptability
- Time Management
- Appliance installation
- Electrical troubleshooting
- Power tool operation
Additional Information
To be born Ukrainian and now living in the States, taught me to be hardworking, as it is the only way to achieve something, since i believe hard work always pays off.
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional
Timeline
Residential Technician
Xfinity
05.2024 - 09.2024
Barista
Starbucks
11.2023 - 05.2024
Crew Member
Jimmy John's
06.2023 - 09.2023
Online Shop Manager
Uvape
06.2022 - 09.2022
Marketing -
University of Minnesota
High School Diploma -
Avalon
High School Diploma -
Osnova
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