Oleksandra Kondieieva
Lehi
Summary
Positive, adaptable, and enthusiastic, with strong communication and teamwork skills. Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into new field. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Digital Shopper
Walmart
01.2023 - Current
- Developed strong organizational skills by prioritizing tasks efficiently
- Adapted quickly to changing priorities and solved problems independently
- Strengthened teamwork and communication skills by collaborating with colleagues across different departments
Customer Support Representative
Graphic Design Website
07.2020 - 08.2022
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
- Participated in ongoing training to learn new products and enhance skills
- Identified and reported technical issues within the ordering system, documented bugs contributing to process improvements and efficiency
Instructor at an ATC Training Center
UkSATSE
11.2019 - 09.2021
- Simulated real-world flight scenarios, demonstrating precision and attention to detail.
- Identified and reported system discrepancies or simulation errors, contributing to process improvements
- Developed problem-solving skills by responding to unexpected simulation challenges in real time.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH06-2027
Master in Air Navigation - Air Traffic Control
Flight Academy of National Aviation University
Kropyvnytskyi, Ukraine12-2019
Bachelor in Air Navigation - Air Traffic Control
Flight Academy of National Aviation University
Kropyvnytskyi, Ukraine06-2017
Skills
- responsible
- attentive
- concentrated
- punctual
- respectful of others' opinions
- fully dedicated to work
Certification
- Basic Web Development (SheCodes)
- The Fundamentals of Software Testing (QA TestLab)
- Completion of an intensive study for Expert II English Level (American One English Schools)
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Digital Shopper
Walmart
01.2023 - Current
Customer Support Representative
Graphic Design Website
07.2020 - 08.2022
Instructor at an ATC Training Center
UkSATSE
11.2019 - 09.2021
Bachelor of Science - Computer Science
Southern New Hampshire University
Master in Air Navigation - Air Traffic Control
Flight Academy of National Aviation University
Bachelor in Air Navigation - Air Traffic Control
Flight Academy of National Aviation University
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