Olena Baytala
Glenview,IL
Summary
"The best job is a high-paying hobby"
Henry Ford
Overview
6
6
years of professional experience
Work History
Manager
Schminkbar AG
Zurich, Switzerland
02.2022 - 04.2023
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed completed work to verify consistency, quality and conformance.
- Created strategies to maximize revenue from existing customers through loyalty programs.
CEO
MAKTRANS Automobile Co
Lviv, Ukraine
01.2017 - 09.2021
- Negotiated and approved contracts between company and distributors, suppliers and other external entities.
- Provided training, coaching, guidance, and support to service technicians as needed.
- Communicated with distributors to acquire necessary equipment for projects.
- Hired and trained team to maintain and repair vehicles.
- Analyzed customer feedback data to identify opportunities for improvement in customer satisfaction scores.
- Inspected completed work to assess quality and identify skill gaps.
Education
Master of Science - Project Management
Lviv Polytechnic National University
Lviv, Ukraine12-2018
Bachelor of Science - Applied Linguistics
Lviv Polytechnic National University
Lviv, Ukraine06-2017
Skills
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Schedule Preparation
- Staff Management
- Multitasking
- Verbal and Written Communication
Languages
English
Full Professional
German
Full Professional
Ukrainian
Native/ Bilingual
Polish
Limited
Timeline
Manager
Schminkbar AG
02.2022 - 04.2023
CEO
MAKTRANS Automobile Co
01.2017 - 09.2021
Master of Science - Project Management
Lviv Polytechnic National University
Bachelor of Science - Applied Linguistics
Lviv Polytechnic National University
Similar Profiles
Varun Nagarajan (CFA)Varun Nagarajan (CFA)
XVA Trader - Director at Credit Suisse AG/UBS AGXVA Trader - Director at Credit Suisse AG/UBS AG
MICHELE SIMMENMICHELE SIMMEN
Executive / Operational Assistant at Simulands AG / SwissVortex AGExecutive / Operational Assistant at Simulands AG / SwissVortex AG
Basil GeorgeBasil George
Senior Engineer - Backend Developer at Daimler Truck AG (formerly Mercedes Benz AG)Senior Engineer - Backend Developer at Daimler Truck AG (formerly Mercedes Benz AG)
Phil TangenPhil Tangen
Midwest Account Manager at Phoenix FootwearMidwest Account Manager at Phoenix Footwear
MARIENITA UYMARIENITA UY
REMINISCENCE DIRECTOR at Sunrise Assisted LivingREMINISCENCE DIRECTOR at Sunrise Assisted Living