Olev Parente
Gold Canyon,AZ
Summary
Dynamic Operations Lead with a proven track record at Bashas', excelling in operational efficiency and workforce management. Recognized for fostering a positive team environment and adeptly addressing customer needs. Skilled in production planning and delegation, ensuring high-quality service and a welcoming atmosphere during peak periods.
Overview
4
4
years of professional experience
Work History
Operations Lead
Bashas'
Gold Canyon, AZ
10.2023 - Current
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet weekly sales goals.
- Utilized data-driven insights to inform decision-making processes regarding
- process improvements or sales pitches within the operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Supported management tasks, including inventory management and order processing.
Barista
Bashas'
Gold Canyon, AZ
08.2021 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a warm, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with coworkers.
- Made and served brand-specific beverages with focus on speed, quality and consistency.
Skills
- Operational efficiency
- Workforce management
- Capacity planning
- Highly diligent
- Production planning
- Acknowledgment of customer needs
- Delegation
Timeline
Operations Lead
Bashas'
10.2023 - Current
Barista
Bashas'
08.2021 - 10.2023