Olevia B. Corley
Broken Arrow,OK
Summary
Passionate about customer service with background in supporting customers in high-paced environments. In previous roles, excelled at handling customer inquiries and resolving issues efficiently, always prioritizing client satisfaction. Strengths include problem-solving skills, effective communication abilities, and adaptability to varied situations. Made significant impact by consistently improving customer service protocols, leading to increased satisfaction rates.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Broken Arrow, Oklahoma
02.2026 - Current
- Provided exceptional customer service by taking orders and answering questions promptly.
- Managed daily morning rush of customers, ensuring efficient service and a positive experience.
- Demonstrated calmness in high-pressure situations to support team effectiveness. during high-volume periods and special events.
- Crafted high-quality beverages according to standardized recipes and tailored to customer preferences.
- Operated espresso machines and coffee grinders to ensure consistency in drinks.
- Maintained cleanliness of workstations, equipment, and dining areas throughout shifts.
sales associate
Fabletics
Jenks, OK
09.2025 - 02.2026
- Engaged with shoppers to assess style, fit, and activewear needs, enhancing customer satisfaction.
- Provide honest product recommendations and explain Fabletics membership benefits.
- Supported sales goals by promoting Fabletics brand values with enthusiasm and positivity.
- Responded to customer inquiries and resolved issues promptly, ensuring a seamless shopping experience.
- Fostered a friendly and welcoming shopping environment for all customers.
crew member
Tropical smoothie cafe
Broken Arrow, OK
08.2024 - 03.2025
- Engaged with customers to promote menu items and special offers, increasing customer satisfaction.
- Collaborated with team members to achieve project goals, resulting in high-quality service delivery.
- Demonstrated strong work ethic, enhancing team cohesion and morale.
- Utilized effective time management skills to prioritize tasks within the team and the workflow.
cashier
Reasor’s
Broken Arrow, OK
06.2024 - 08.2024
- Checked out customers daily while maintaining positive attitude and delivering great customer service.
- Delivered excellent customer service by addressing concerns and resolving issues promptly.
- Greeted customers and provided information about store products and services to assist with their inquiries.
- Engaged with diverse individuals to enhance communication and create a welcoming environment.
Education
Bachelor of Science - Healthcare Management
Oklahoma State University
Stillwater, OK05-2028
Skills
- Beverage preparation
- Cash handling
- Customer service
- Ability to multitask
- Attention to detail
- Time management
- Strong communication skills
- Adaptability to different roles
- Written communication
- Conflict resolution
- Problem-solving
- Critical thinking
- Team player
- Reliable
- Organized
- Customer-service mindset
Timeline
Barista
Starbucks
02.2026 - Current
sales associate
Fabletics
09.2025 - 02.2026
crew member
Tropical smoothie cafe
08.2024 - 03.2025
cashier
Reasor’s
06.2024 - 08.2024
Bachelor of Science - Healthcare Management
Oklahoma State University