Olga Aguirre Giron
Spring Valley ,Ny
Summary
Dedicated merchandise associate with a strong background in customer service and team collaboration. Committed to operational efficiency and delivering exceptional customer experiences. Thrives in fast-paced settings, consistently exceeding performance goals. Physically fit and reliable, contributing to team and organizational success.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Merchandise Associate
sierra
Nanuet, New York
11.2025 - Current
- Stocked shelves, cases, and tables with incoming inventory to ensure accurate product placement and optimal shopping experience.
- Secured cash, credit, and digital payments during transactions to minimize errors.
- Addressed customer complaints promptly to ensure resolution and retention.
- Responded to customer inquiries via phone about stock status and location to assist in product retrieval.
- Collaborated with co-workers on tasks to improve operational efficiency and streamline workflow.
sale associate
Loft Outlet
Central Valley, New York
05.2024 - 09.2024
- Developed strong customer relationships through attentive service and support.
- Guided customers in selecting products and addressing inquiries effectively.
- Resolved customer service issues, including complaints and returns, ensuring customer satisfaction.
- Trained new associates on operational policies and procedures to ensure compliance.
- Organized backroom areas to support workflow and operational readiness.
- Coordinated daily project management tasks to improve team efficiency.
key coordinator, cashier , customer services
Kids Kastle amusement
West Nyack, New York
08.2023 - 04.2024
- Coordinated daily operations for Kids Kastle amusement activities and events.
- Handled cash, credit, and digital payments securely, maintaining accuracy and trust during transactions.
- Resolved customer complaints swiftly, ensuring adherence to company standards and customer satisfaction.
- Assisted customers with inquiries, providing accurate product information.
- Managed inventory supplies for games and attractions, enhancing operational readiness.
- Trained new team members on safety and operational procedures.
- Organized team events to foster a positive work environment.
server, cashier
cravel ice cream
new city , NY
03.2023 - 08.2023
- Processed customer orders and recommended menu items to improve overall dining satisfaction.
- Resolved customer complaints promptly, fostering customer loyalty and repeat business.
- Operated cash registers, ensuring accurate and timely transaction processing for enhanced customer service.
Education
High School Diploma -
Ramapo High School
Spring Valley, NY06-2026
Skills
- Inventory management
- Cash management
- Merchandising techniques
- Customer engagement and support
- Task coordination
- Customer engagement and support
- Conflict resolution
- Time management
- Teamwork and collaboration
- Communication skills
- Sales strategies
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Merchandise Associate
sierra
11.2025 - Current
sale associate
Loft Outlet
05.2024 - 09.2024
key coordinator, cashier , customer services
Kids Kastle amusement
08.2023 - 04.2024
server, cashier
cravel ice cream
03.2023 - 08.2023
High School Diploma -
Ramapo High School