Olga Beliy
Nampa,ID
Summary
Dynamic Case Manager with a proven track record at the Ukrainian Welcome Center, adept at problem-solving and case planning. Successfully developed individualized service plans, achieving positive client outcomes. Skilled in documentation and reporting, while fostering community resource connections to enhance service delivery and empower clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager
Ukrainian Welcome Center
Nampa
05.2024 - 05.2025
- Assisted clients in navigating resources and services to meet individual needs. Maintained accurate client records using case management software. Supported interdisciplinary teams with relevant client information. Managed scheduling of appointments and follow-ups. Developed personalized service plans based on client goals. Conducted regular check-ins to monitor progress and adjust plans. Facilitated communication between clients and providers for comprehensive care. Maintained documentation ensuring compliance and confidentiality. Monitored ongoing cases, adjusting strategies as needed. Educated clients on programs and benefits to empower informed decisions. Achieved positive outcomes through comprehensive case plans. Coordinated services with agencies and healthcare professionals. Assisted clients with housing, legal, and benefits access. Conducted intake assessments for program eligibility. Trained volunteers in effective communication. Monitored participant feedback for program improvements. Evaluated program effectiveness and adjusted based on suggestions. Conducted room inspections to ensure safety. Coordinated move-in/move-out processes. Participated in staff meetings to develop goals and practices. Connected residents with local organizations for volunteer opportunities. Facilitated community programs for Ukrainian newcomers. Assessed clients and developed tailored support plans. Connected clients with community resources. Ensured compliance with policies in case management. Provided ongoing support and monitored progress. Collaborated with teams to address complex issues. Developed training materials for staff. Implemented feedback mechanisms to enhance service quality. Also with immigration services, as filling out Authorization for Work, Re Parole Asylum, TPS.
Community Advisor
Ukrainian Welcome Center
Nampa, ID
09.2023 - 05.2024
- Assisted clients in navigating resources and services to meet needs. Maintained accurate records and supported teams by providing relevant information. Managed scheduling, developed service plans, and conducted check-ins. Facilitated communication with external providers, ensured documentation compliance, and monitored ongoing cases. Educated clients on programs, benefits, and services, leading to positive outcomes. Coordinated with agencies and community organizations to provide resources. Helped clients access housing, legal, and public benefits, and evaluated eligibility through assessments. Trained volunteers on communication strategies, monitored feedback, and evaluated program effectiveness. Conducted safety inspections, coordinated move processes, and contributed to departmental goals. Worked with local organizations for volunteer opportunities, facilitated community programs for Ukrainian newcomers, and identified client needs through assessments. Managed case activities, provided support, collaborated with teams.
Education
GED - Medical Billings And Coding
University
Sacramento, CA05.2009
High School Diploma -
Byer High School
Modesto, CA06.2006
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Documentation and reporting
- Positive attitude
- Email and telephone etiquette
- Community resources
- Case planning
- Documentation proficiency
Certification
Interpreter
Languages
Russian
Native or Bilingual
Ukrainian
Professional Working
Timeline
Case Manager
Ukrainian Welcome Center
05.2024 - 05.2025
Community Advisor
Ukrainian Welcome Center
09.2023 - 05.2024
GED - Medical Billings And Coding
University
High School Diploma -
Byer High School