Olga Bognat
Bethesda,MD
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
20
20
years of professional experience
Work History
Front Desk Receptionist
Motherhood Ultrasound
10.2015 - 12.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Fast Food Manager
Tom Baxter
06.2004 - 11.2009
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Increased sales through effective promotion of daily specials and upselling menu items to customers.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
Live-Out Nanny
Vaani And Yogesh Vohra
09.2005 - 09.2007
- Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
- Promoted language development through storytelling, reading, and engaging in conversations with the children.
- Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
Education
200 Hours Certified Yoga Instractor - Yoga Therapy And Teacher Training
Yoga Renew
Online07.2021
Master of Jurisprudence - Law
International University in Moscow
Russia05.2004
Skills
- Mail distribution
- File Management
- Spreadsheet tracking
- File Organization
- Cash Handling
- Office Organization
- Mail handling
- Hospitality best practices
- Listening Skills
- Effective Planning
- Hospitality services
- Meeting Scheduling
- Scheduling
reading, yoga, hiking
I love spending time with my family,being active. When i have time for myself i love to spend time outside. The beach and local hiking trail are my favorite places to wonder. I enjoy reading all things yoga related,as well as true stories of inspirational people in the world .
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Hindi
Elementary
Spanish
Elementary
Timeline
Front Desk Receptionist
Motherhood Ultrasound
10.2015 - 12.2023
Live-Out Nanny
Vaani And Yogesh Vohra
09.2005 - 09.2007
Fast Food Manager
Tom Baxter
06.2004 - 11.2009
200 Hours Certified Yoga Instractor - Yoga Therapy And Teacher Training
Yoga Renew
Master of Jurisprudence - Law
International University in Moscow
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