Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Walmart
8538 Interstate Hwy 35 S, San Antonio, TX 78211
03.2021 - 05.2023
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Utilized internal software and tools to meet customer needs and resolved issues promptly.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Team Lead
Goodwill
406 WCommerce
09.2019 - 03.2021
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Built strong relationships with customers through positive attitude and attentive response.
Lunch Monitor
IDEA Public Schools
5555 Old Pearsall Rd San Antonio, Tx
08.2017 - 05.2018
Monitored students during lunchtime and provided verbal cues to students to manage behavior.
Walked around cafeteria looking for spills and assisting students with opening food containers.
Substitute Teacher
Parent Child Inc.
8500 Mainland Rd San Antonio, Tx
08.2016 - 05.2017
Enforced school and class rules to maintain order in classroom.
Upheld classroom routines to support student environments and maintain consistent schedules.
Education
Certifflied Clinical Medical Assistant - Medical Assisting
University of The Incarnate Word
San Antonio, TX
03.2021
Skills
Calm and Professional Under Pressure
Supervising Student Activities
Bilingual in Spanish and English
Individual Student Assistance
Timeline
Customer Service Associate
Walmart
03.2021 - 05.2023
Team Lead
Goodwill
09.2019 - 03.2021
Lunch Monitor
IDEA Public Schools
08.2017 - 05.2018
Substitute Teacher
Parent Child Inc.
08.2016 - 05.2017
Certifflied Clinical Medical Assistant - Medical Assisting