Olga Garcia
Milwaukee
Summary
Dynamic bilingual professional with expertise in medical interpretation and loan processing. At Sixteen Street Community Health Center, I enhanced patient understanding through effective communication and cultural competency. Proven ability to advocate for patients while ensuring compliance in financial services, delivering exceptional customer service and streamlining processes for improved efficiency.
Overview
12
12
years of professional experience
Work History
Spanish Medical Interpreter
Sixteen Street Community Health Center
05.2023 - 11.2025
- Assisted in conveying medical information between patients and healthcare providers.
- Facilitated communication during patient consultations to ensure understanding of treatment plans.
- Supported healthcare teams by interpreting patient histories and medical records accurately.
- Engaged with diverse patient populations to enhance comfort during medical interactions.
Loan Service Representative
OneMain Financial Services
05.2014 - 03.2020
- Processed loan applications and verified borrower information for accuracy and compliance.
- Assisted clients in understanding loan terms and repayment options to enhance customer satisfaction.
- Managed daily loan servicing tasks, ensuring timely responses to customer inquiries and requests.
- Collaborated with cross-functional teams to streamline loan processing workflows and improve efficiency.
Education
Certificate of Technical Studies -
Milwaukee Area Technical College
Milwaukee, WI12-2022
Skills
- Medical terminology
- Bilingual communication
- Patient advocacy
- Cultural competency
- Loan processing
- Customer service
Timeline
Spanish Medical Interpreter
Sixteen Street Community Health Center
05.2023 - 11.2025
Loan Service Representative
OneMain Financial Services
05.2014 - 03.2020
Certificate of Technical Studies -
Milwaukee Area Technical College