Olga Jimenez
Downey,CA
Summary
Dedicated medical assistant with a proven ability to manage patient, administrative, and team needs through a highly organized approach and exceptional prioritization skills. Expertise in aligning and motivating team members through close monitoring and effective strategies. A friendly and knowledgeable demeanor ensures patient needs are met while adeptly navigating the demands of fast-paced office environments. Committed to maintaining compliance with essential standards and fostering a supportive atmosphere for both patients and colleagues.
Overview
11
11
years of professional experience
Work History
Medical Assistant
PIH Health
Santa Fe Springs, CA
07.2025 - Current
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Prepared and administered medications to alleviate patient symptoms.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared lab specimens for diagnostic evaluation. Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Lead Medical Assistant
Optum
Temple City, CA
06.2019 - 07.2025
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Prepared and administered medications to alleviate patient symptoms.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared lab specimens for diagnostic evaluation. Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Clinical Research Coordinator
Long Beach Clinical Trials
Long Beach, CA
01.2015 - 06.2019
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
Education
Diploma - Medical Assistant
American Career College
CA06-2014
High School Diploma - undefined
David Starr Jordan High School
Long Beach, CA06-2012
Skills
- HIPAA compliance
- Clinical leadership
- Vital signs monitoring
- Scheduling and appointment management
- Staff oversight
- Phlebotomy expertise
- Diagnostic testing assistance
- Team building and supervision
- Critical thinking
- Patient care coordination
- Electronic health records management
- Medical terminology proficiency
- EMR / EHR
- Immunization administration
- Laboratory maintenance
- Simple dressings
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
PIH Health
07.2025 - Current
Lead Medical Assistant
Optum
06.2019 - 07.2025
Clinical Research Coordinator
Long Beach Clinical Trials
01.2015 - 06.2019
High School Diploma - undefined
David Starr Jordan High School
Diploma - Medical Assistant
American Career College