Olga Nunez
Riverside,CA
Summary
Realtor and mortgage professional with extensive experience in real estate sales and loan operations. Recognized for enhancing operational efficiency, maintaining compliance, and nurturing long-term client relationships, resulting in increased customer satisfaction and repeat business.
Overview
16
16
years of professional experience
Work History
Loan Processor/Account Manager
Greenbox Loans
Remote, CA
01.2025 - 03.2026
- Processed loan applications with accuracy using proprietary software, ensuring adherence to deadlines.
- Reviewed financial documents for completeness, ensuring compliance with regulations and minimizing risks.
- Engaged with brokers to fulfill conditions, advancing loan files to timely closing.
Realtor
First Team Real Estate
Riverside, CA
01.2017 - 10.2025
- Guided buyers and sellers through residential real estate transactions, ensuring informed decision-making.
- Informed clients about market conditions, property values, and financing options to facilitate successful transactions.
- Developed long-term client relationships, resulting in consistent repeat and referral business.
Final Docs Manager
Stearns Lending
Santa Ana, CA
01.2012 - 01.2017
- Coordinated final document processing for GNMA certifications and bulk sale transfers to ensure timely compliance.
- Streamlined post-closing operations through optimized reporting and exception follow-up for improved accuracy.
- Achieved promotion to manager in 2015 after serving as team lead.
Loan Modification Analyst
Bank of America
Los Angeles, CA
01.2010 - 01.2012
- Facilitated loan modification trial processes for homeowners, ensuring informed decision-making.
- Maintained adherence to federal regulations, contributing to a compliant and positive client service experience.
- Collaborated with cross-functional teams to streamline reporting procedures, resulting in improved workflow.
Skills
- Loan operations and servicing
- Underwriting guidelines
- Compliance audits
- Quality control
- FHA and GNMA certifications
- MLS and Datatrac expertise
- Empower and Alltel systems
- Microsoft Office proficiency
- Client relations and negotiation
- Residential real estate sales
Languages
Spanish
Native/ Bilingual
Timeline
Loan Processor/Account Manager
Greenbox Loans
01.2025 - 03.2026
Realtor
First Team Real Estate
01.2017 - 10.2025
Final Docs Manager
Stearns Lending
01.2012 - 01.2017
Loan Modification Analyst
Bank of America
01.2010 - 01.2012